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Work order task distribution system

A work order and task technology, applied in the fields of instruments, electronic digital data processing, finance, etc., can solve problems such as heavy workload, complex data, and difficulties, and achieve the effect of reducing labor intensity

Inactive Publication Date: 2020-02-21
壹品慧生活科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The above-mentioned existing technical solutions have the following defects: although the above-mentioned system can automatically dispatch orders, the settlement data of the work order still needs to be checked manually, the workload is heavy and the data is complex, which is prone to errors and difficult to check

Method used

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Examples

Experimental program
Comparison scheme
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Embodiment

[0053] Embodiment: a system for dispatching work order tasks, such as figure 1 As shown, it includes client 1, management platform 2 and controlled terminal 3. The management platform 2 is set in the server of the enterprise, the client terminal 1 is set in each user's mobile phone, tablet computer and other mobile terminals, and the controlled terminal 3 is set in the staff's mobile phone, tablet computer and other mobile terminals.

[0054] Such as figure 1 and figure 2 As shown, the user terminal 1 includes an order placing module 11 , a user information module 12 and a feedback confirmation module 13 . The management platform 2 includes an order review module 21 , an order assignment module 22 , a work order statement module 23 and a salary settlement module 24 . The controlled terminal 3 includes an order receiving module 31 , a feedback generating module 32 and a feedback filling module 33 .

[0055] Such as figure 2 As shown, the order placing module 11 receives ...

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Abstract

The invention, which belongs to the technical field of the work order management system, discloses a work order task distribution system comprising a user terminal, a management platform and a controlled terminal. The user terminal comprises an ordering module and a feedback confirmation module; the management platform comprises an order auditing module, an order assigning module and a work ordersettling module; the controlled terminal comprises an order receiving module, a feedback generation module and a feedback filling module; the user terminal places an order to the controlled terminal through the management platform; the controlled end generates a feedback report and sends the feedback report to the user terminal, the user terminal fills in the feedback report and sends the feedbackreport to the management platform for statistics to generate an enterprise total report, and the enterprise total report generation method and system have the advantages that data can be intelligently collected, the collected data can be automatically checked and counted, the labor cost is reduced, and the possibility of errors is reduced.

Description

technical field [0001] The present invention relates to the technical field of work order management systems, in particular to a work order task distribution system. Background technique [0002] At present, the ticket system is also called the ticket management system (it can also be called the problem ticket system, transaction ticket system, issue tracking system, support ticket system), which is a kind of network software The system manages, maintains and tracks a series of issues and requests according to the needs of different organizations, departments and external customers. A fully functional work order system can also be called a help desk system. [0003] For the prior art, please refer to the Chinese invention patent with the authorized announcement number CN104702428A, which discloses a method for determining the way of dispatching work orders and a comprehensive alarm system, wherein the method for determining the way of dispatching work orders includes: obtai...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06F40/183G06Q40/00
CPCG06Q10/06311G06Q10/0639G06Q40/125
Inventor 周忠柱卢海新邓红渝
Owner 壹品慧生活科技有限公司
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