Method and device for service request data processing
A business request and processing method technology, applied in the computer field, can solve the problems of lack of bank card information automatic processing technology, labor cost, cumbersome operation, etc., and achieve clear and intelligent charging process, improve charging efficiency, and increase security.
Active Publication Date: 2020-05-22
TAIKANG LIFE INSURANCE CO LTD
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AI Technical Summary
Problems solved by technology
[0003]
At present, after the customer initiates a business request at the teller machine, if the account balance is insufficient, it needs to manually call the fund platform to charge, which is inefficient and labor-intensive
[0004]
In addition, if the customer's bank card information is abnormal and cannot be charged online, the customer needs to go to the counter to update the bank card information, which is inefficient and cumbersome. Therefore, the existing insurance business system or technology lacks bank card information. Newer Automated Processing Technology
Method used
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[0056] In order to make the above objects, features and advantages of the present invention more clearly understood, the present invention will be described in further detail below with reference to the accompanying drawings and specific embodiments.
[0057] refer to figure 1 , showing a flow chart of the steps of Embodiment 1 of a method for processing business request data according to the present invention. The method can be applied to a business system, and the business system is connected to a teller machine, a fund platform and a third-party communication platform. The method Specifically, the following steps may be included:
[0058] Step 101, receiving a service request sent by the teller machine;
[0059] A business system refers to a system that manages business processes in a standardized manner, and a business system can be responsible for managing one or more business processes.
[0060] During the implementation of daily scenarios, the teller machine can be co...
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The embodiment of the invention provides a method and a device for business request data processing. The method and the device are applied to a business system. The method comprises the following steps: responding to a business request transmitted by a teller machine, and calling a preset flow engine to create a flow instance; configuring a process node representing that a fund platform is enteredfor charging in the process instance, and calling the fund platform for charging; and if the received charging result sent by the fund platform is that user bank card information is abnormal, configuring a flow node representing that the user enters a third-party communication platform to obtain new bank card information of the user in the flow instance, and calling a third-party communication platform to obtain the new bank card information of the user. The flow instance is created and the flow node is configured for positioning, so that the charging is clearer and more intelligent, the fundplatform can be automatically called for charging, the automatic processing of bank card information online updating is realized by calling the third-party communication platform, and time and laborare saved.
Description
technical field [0001] The present invention relates to the field of computer technology, and in particular, to a method and device for processing service request data. Background technique [0002] Automatic Teller Machine (ATM) is a small machine set up by banks in different locations, allowing customers to conveniently perform over-the-counter services such as repayment and deposit. At present, the business that ATMs can handle has expanded from simple banking business to several charge-related businesses such as policy repayment and traffic fines. [0003] At present, after a customer initiates a business request at the ATM, if the account balance is insufficient, manual operation is required to call the fund platform for charging, which is inefficient and consumes labor costs. [0004] In addition, if the customer's bank card information is abnormal and online charging is not possible, the customer needs to go to the counter to update the bank card information, which i...
Claims
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IPC IPC(8): G06Q20/08G06Q20/40
CPCG06Q20/0855G06Q20/409G06Q20/407
Inventor 王红丽
Owner TAIKANG LIFE INSURANCE CO LTD