A mobile phone bill balance reminder method and device

Abstract

Embodiments of the present invention provide a method and device for reminding the balance of mobile phone bills. The method includes obtaining the historical payment information corresponding to the number of the user to be reminded, and determining the optimal time point threshold for balance reminder according to the historical payment information; if according to the remaining data of the package corresponding to the target reminder date, the current data usage information and the elapsed time, It is determined that the preset condition is satisfied, and then the target reminder day is determined as the best time point; a corresponding balance reminder message is generated for the user number to be reminded, and the balance reminder message is sent to the user number to be reminded from the day of the best time point. The embodiment of the present invention makes full use of the user's business information, account period information, and historical payment information, etc. owned by the operator, and determines the best time point for each user to be automatically reminded of the personalized mobile phone balance according to the actual business conditions of different users. By dispersing users on different dates for reminders, system resource requirements are greatly reduced, and user experience and satisfaction are improved.

Description

technical field [0001] The embodiment of the present invention relates to the technical field of mobile communication, in particular to a method and device for reminding the balance of mobile phone calls. Background technique [0002] With the rapid development of Internet services and communication services, people are increasingly relying on smartphones for daily communication such as voice calls, text messages, and videos. Various application-type APPs have also made mobile phones an indispensable part of users' daily lives. Once the balance of the mobile phone is insufficient and there is an arrears, the user's mobile phone will be shut down, which seriously affects the normal communication life of the user, and may bring great personal losses to the user in severe cases. [0003] In the course of daily use, users can take the initiative to inquire about the current phone charges through a series of means, such as dialing the operator's customer service number, or sendin...

AI Technical Summary

Problems solved by technology

However, there are still some users who ignore the query of the balance of the conversation fee, resulting in downtime without knowing it

At present, there are more than 70% of the users of the unified package. Compared with the payment scheme of deduction as you use it, the payment scheme with flexible account period and regular deduction is currently used. Every time the user’s account date is reached, a high amount of package fee will be deducted. It also increases the possibility of shutdown due to insufficient balance

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