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Group insurance service management method, system, equipment and storage medium

A service management and management system technology, applied in the field of group insurance service management methods, equipment and storage media, and systems, can solve problems such as recording errors, team troubles, inaccurate service data records and statistics of service personnel, and avoid unrecorded records. Or record errors, improve accuracy and completeness, and count the effect of accurate service data

Active Publication Date: 2022-06-03
TAIKANG LIFE INSURANCE CO LTD +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in practical applications, it often happens that the user does not enter, enters the wrong information, or records the information of other service personnel, resulting in inaccurate service data records and statistics for the service personnel, causing unnecessary trouble to the team
[0004] Therefore, because the group insurance service has its own unique service scenario requirements, multiple service personnel serve multiple users at the same time, it is difficult for the traditional insurance service management method to ensure the accuracy and completeness of data entry and management

Method used

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  • Group insurance service management method, system, equipment and storage medium
  • Group insurance service management method, system, equipment and storage medium
  • Group insurance service management method, system, equipment and storage medium

Examples

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Embodiment Construction

[0054] Example embodiments will now be described more fully with reference to the accompanying drawings. However, example embodiments can take many forms

[0055] Furthermore, the drawings are merely schematic illustrations of the present disclosure and are not necessarily drawn to scale. Identical reference numbers in the figure

[0057] S100: Obtain group member information in the group user from the user information management system; for example, if the group user

[0058] S200: Allocate a service group to serve the group member to each group member in the group user,

[0059] Allocating a service group for each group member here can be the service management platform automatically according to the people of the service group

[0061] S300: Receive the service personnel image sent by the group member from the user terminal; for the group member,

[0062] S400: Perform identity authentication on the service personnel image to determine whether the service personnel image corre...

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Abstract

The present invention provides a group insurance service management method, system, equipment and storage medium. The method includes: obtaining group member information among group users from a user information management system; assigning services to each group member among the group users Group, each of the service groups includes at least one service person; receiving the image of the service person sent by the group members from the user terminal, and performing identity authentication to determine whether the image of the service person corresponds to the service person in the service group ; If so, establish the association relationship between the group members and the service personnel; send the identity authentication result to the corresponding user terminal, when generating a new service order, establish the association relationship between the service order and the service personnel, and collect service data. Based on face recognition and process automation management, the present invention improves the accuracy and completeness of insurance service management, and can provide users with better service experience.

Description

Group insurance service management method, system, equipment and storage medium technical field The present invention relates to the technical field of data processing, especially relate to a kind of group insurance service management method, system, equipment and storage media. Background technique [0002] Group insurance is also called group insurance, which is based on the group as the object of insurance, insured in the name of the collective and issued by the insurer. The general insurance contract, the insurance under which the insurer provides coverage to the members of its group as stipulated in the contract, and the members of the group are the insured. It is not a specific type of insurance, it is an underwriting method. Group insurance is generally a combination of a variety of insurance packages, due to the complexity of its scheme, many people participating in insurance at the same time and other factors. In general, multiple insurance service personne...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/06G06Q40/08
CPCG06Q10/063118G06Q40/08
Inventor 李彦奇
Owner TAIKANG LIFE INSURANCE CO LTD
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