Grassroots police station self-service alarm receiving and processing service processing method and application thereof

Abstract

The invention discloses a grassroots police station self-service alarm receiving and processing service processing method and application thereof, and the method comprises: obtaining case report information, generating a to-be-received list, and carrying out the visual display; in response to a selection operation for any case reporting information in the to-be-received list, skipping to a to-be-received information processing interface corresponding to the case reporting information, receiving alarm information related to the case reporting information through the to-be-received information processing interface, and generating a received information list; forming a to-be-processed list according to the received information list and performing visual display; and in response to a selectionoperation for any case reporting information in the to-be-processed list, skipping to a service processing interface corresponding to the case reporting information, and receiving processing opinionsfor the case reporting information through the service processing interface. According to the invention, through a self-service number calling and queuing mode, case reporting masses are prompted toorderly perform case reporting, consulting, help seeking and other activities, the problem of low service efficiency caused by window congestion is prevented, and the alarm receiving efficiency is improved.

Description

technical field [0001] The invention belongs to the technical field of information management, and more specifically relates to a self-service police receiving and handling business processing method, a terminal device, and a grass-roots police station self-service police receiving and handling business processing system. Background technique [0002] It is one of the main responsibilities of the public security police station to accept the masses to call the police and ask for help, and to provide services to the masses. The reporter needs to go to the police station or the criminal police team where the case originated to report the case. First, the receiving police will arrange for the reporter to make oral or written transcripts after understanding the situation, and then the police will judge the situation according to the transcripts and file the case. [0003] The traditional public security police station adopts an open police reception process without a good queuing...

AI Technical Summary

Problems solved by technology

[0004] Aiming at at least one defect or improvement demand of the prior art, the present invention provides a self-service police receiving and handling business processing method and its application in grass-roots police stations. Through self-service calling and queuing, the reporting masses are urged to report, consult and seek help in an orderly manner. and other activities to prevent low business efficiency caused by window congestion and improve the efficiency of alarm reception

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