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Feedback management system based on blockchain for baby toys

A management system and blockchain technology, applied in customer relations, data processing applications, sustainable waste treatment, etc., can solve problems such as low cooperation in questionnaire surveys, time-consuming and labor-intensive, and obtaining valuable feedback information. The effect of improving efficient reuse, reducing effort and cost

Active Publication Date: 2022-07-22
JIANGSU RONGZE INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] As we all know, with the improvement of people's living standards, in the life of infants and young children, parents will buy a lot of baby toys for the baby's moral, intellectual and physical development, especially now with the online shopping platform and smart phones. With the advent of the new era, buying items is just a matter of moving your fingers. At the same time, the speed of upgrading the same baby toy is also accelerating, which forces the R&D personnel to rack their brains to think of an upgrade plan and replace it with the original product. However, the existing customer feedback information can only be distributed to pedestrians through a large number of market research personnel, which not only requires a large number of market research personnel, but also sends questionnaires to various traffic concentration points, which is time-consuming Energy-intensive, and because most pedestrians are walking fast, the degree of cooperation with the questionnaire is very low. In fact, valuable feedback information is rarely obtained from the questionnaire

Method used

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  • Feedback management system based on blockchain for baby toys
  • Feedback management system based on blockchain for baby toys

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0030] like Figure 1 to Figure 2 As shown, the feedback management system used by the blockchain-based baby toys, the management system runs on the business nodes of the underlying blockchain platform, and the business nodes include the nodes of each baby toy manufacturer, and the system includes: users Registration module, user application review module, baby toy registration module, baby and child toy after-sale use search module, baby and child toy customer suggestion module.

[0031] The specific introduction of each module is as follows.

[0032] User registration module, which is used to submit the user information of baby toys for registration application;

[0033] Specifically, the user information includes name, administrative region where the residence is located, and contact information, and of course, other information may also be included as required.

[0034] User application review module, this module is used to review whether the user who submitted the regis...

Embodiment 2

[0042] The difference between this embodiment and Embodiment 1 is that: in order to improve the enthusiasm of the user's feedback on the baby toys, the system further includes a reward coin issuing module, which is based on the reward coin issuing rules, and the reward coin issuing rules include the following: In the baby toy customer suggestion module, users will issue the number and importance of the deficiencies and / or improvement suggestions pointed out in the baby toys, and issue the reward coins to the users who meet the above rules, and create a document for storing the distribution records. Blocks, timestamped, and stored on the blockchain based on consensus.

[0043] In addition, the system also includes a reward coin exchange module, which is used to receive the exchange request of the user who holds the reward coin, and according to the exchange request information and the reward coin exchange rule, exchange the reward coin owned by the user into the corresponding it...

Embodiment 3

[0046] The difference between this embodiment and Embodiments 1 and 2 is that the service node also includes a third-party quality appraisal center node for baby toys, and the system also includes a quality complaint module for baby toys, which is used to receive baby toys The complaint information of the quality problem of the baby toy in the use process initiated by the user, the third-party quality appraisal center node of the baby toy that received the complaint information is responsible for the identification of the quality problem of the baby toy, and will The above behavior and information are stored in a newly created block, timestamped, and stored on the blockchain based on consensus.

[0047] When the child of the owner of the baby toy is harmed by the baby toy, there is a faster and more convenient complaint platform, and the complaint information and the processing of the complaint information should be recorded on the blockchain. , users on the node can find it, ...

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PUM

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Abstract

The invention provides a block chain-based feedback management system for baby toys, belonging to the technical field of social affairs management systems. It solves the problem that the existing technical design makes the research and development personnel lack the timely feedback from the users who use the baby toy in person. This blockchain-based feedback management system for baby toys runs on the business nodes of the underlying blockchain platform. The business nodes include nodes of various baby toys manufacturers. The system includes: user registration modules, etc. The advantages of the feedback management system used in this blockchain-based baby toys are: because the blockchain network has the function of a distributed ledger, and at the same time, the addition of various business nodes can realize customer feedback, complaints, Suggested information and behavior, as well as the full record of recycling, so that the relevant R & D personnel of baby toys can timely grasp the problems existing in the user's use of the baby toys developed by them.

Description

technical field [0001] The invention belongs to the technical field of social affairs management systems, and in particular relates to a feedback management system for the use of baby toys based on blockchain. Background technique [0002] Blockchain technology, blockchain is a new type of decentralized distributed ledger technology that can securely store transactions or other data. It is characterized by the fact that the information stored on the blockchain cannot be forged and tampered with, and is driven by a blockchain consensus algorithm. Each node on the blockchain participates in the verification process of the transaction to ensure that the transactions on the blockchain are confirmed and credible. Each node on the blockchain maintains a public ledger, and any node has an Modifications to the maintained ledger will not be recognized by other nodes, thus ensuring that the public ledger cannot be forged and tampered with. [0003] As we all know, with the improvemen...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q30/02G06Q30/00G06Q10/00
CPCG06Q30/016G06Q30/01G06Q30/0217G06Q10/30Y02W90/00
Inventor 蔡潇王剑
Owner JIANGSU RONGZE INFORMATION TECH CO LTD