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Online task distribution method and device, electronic equipment and storage medium

A technology of tasks and users, applied in the field of medical information, can solve the problems of mismatching patients, treatment efficiency and low matching degree of patients, and achieve the effect of improving the technical effect

Pending Publication Date: 2021-03-23
微医云(杭州)控股有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, online consultation is mostly based on the symptoms described by users, and the corresponding receiving users are randomly assigned to the visiting users. However, at this time, there is a mismatch between the receiving users assigned to the visiting users, which leads to the efficiency of treatment and the degree of matching with the visiting users. lower technical issues

Method used

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  • Online task distribution method and device, electronic equipment and storage medium
  • Online task distribution method and device, electronic equipment and storage medium
  • Online task distribution method and device, electronic equipment and storage medium

Examples

Experimental program
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Effect test

Embodiment 1

[0029] figure 1 It is a schematic flow chart of an online task dispatching method provided by Embodiment 1 of the present invention. This embodiment is applicable to distributing the tasks to be distributed corresponding to the target users to at least one target user, and making at least one target user In the case of consulting a user, the method can be executed by an online task dispatching device, which can be implemented in the form of software and / or hardware, and the hardware can be an electronic device. Optionally, the electronic device can be a PC, etc. .

[0030] Before introducing the embodiments of the present invention, first introduce the application scenarios. The online task distribution method can be integrated in the application program, so that when the user triggers the application program, the method provided in this embodiment can be used to distribute the corresponding online task to the corresponding receiving user; or, the online task distribution met...

Embodiment 2

[0075] figure 2 It is a schematic flow chart of an online task dispatching method provided by Embodiment 2 of the present invention. On the basis of the above embodiments, this embodiment determines at least one user to be determined according to the attribute evaluation value, and determines according to the attribute evaluation value and dynamic features. Refer to the technical solution of this embodiment for the specific determination method of attribute, target user's comment attribute information on the currently to-be-determined user, and determining the characteristic evaluation value of the current to-be-determined user. Wherein, explanations of terms that are the same as or corresponding to those in the foregoing embodiments will not be repeated here.

[0076] Such as figure 2 As shown, the online task distribution method specifically includes the following steps:

[0077] S210. Obtain the disease description text describing the disease of the target user in the t...

Embodiment 3

[0140] Figure 4 It is a schematic structural diagram of an online task dispatching device provided in Embodiment 3 of the present invention. The device includes: a target department determination module 310, a waiting user determination module 320, a feature evaluation value determination module 330, and a target patient user determination module. Module 340.

[0141] Among them, the target department determination module 310 is used to obtain the disease information in the task to be distributed, and determine the target department corresponding to the disease information; wherein, the disease information is the disease description text corresponding to the target user; The user determination module 320 is configured to determine at least one user to be selected for consultation associated with the target department, and determine at least one user to be determined for consultation according to the attribute evaluation value corresponding to the attribute category informatio...

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Abstract

The invention discloses an online task distribution method and device, electronic equipment and a storage medium, and the method comprises the steps: obtaining disease information in a to-be-distributed task, and determining a target department corresponding to the disease information; determining at least one to-be-selected reception user associated with the target department, and determining atleast one to-be-determined reception user according to the attribute evaluation value corresponding to the attribute category information to which the at least one to-be-selected reception user belongs; for each to-be-determined clinical reception user, determining an attribute evaluation value and a dynamic characteristic attribute of the current to-be-determined clinical reception user, commentattribute information of the target doctor-seeing user for the current to-be-determined clinical reception user, and determining a characteristic evaluation value of the current to-be-determined clinical reception user; according to the feature evaluation value of each to-be-determined reception user, screening out at least one target reception user from at least one to-be-determined reception user, and distributing the to-be-distributed task to at least one target reception user, thereby realizing an effect of improving the matching degree of the target reception user and the target doctor-seeing user.

Description

technical field [0001] Embodiments of the present invention relate to the field of medical information technology, and in particular, to an online task distribution method, device, electronic equipment, and storage medium. Background technique [0002] With the popularization of the Internet, there has gradually emerged a way for patients to communicate with doctors online. Compared with offline hospitals, patients only need to operate the application program to meet the consultation needs conveniently and quickly. [0003] At present, online consultation is mostly based on the symptoms described by users, and the corresponding receiving users are randomly assigned to the visiting users. However, at this time, there is a mismatch between the receiving users assigned to the visiting users, which leads to the efficiency of treatment and the degree of matching with the visiting users. Lower technical issues. Contents of the invention [0004] The present invention provides ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H40/20G16H80/00G06Q10/06
CPCG16H40/20G16H80/00G06Q10/063112
Inventor 平晓丽刘磊
Owner 微医云(杭州)控股有限公司