Human-computer interaction method, device, storage medium and electronic device combining rpa and ai

A technology of executive devices and robots, which is applied in the direction of program control devices, office automation, program control design, etc., can solve problems that affect user experience, small function points, and dispersion, so as to improve deployment and operation efficiency and improve user experience , Improve the effect of the application effect

Active Publication Date: 2022-01-28
BEIJING LAIYE NETWORK TECH CO LTD +1
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In related technologies, in the application of artificial intelligence AI capabilities and robotic process automation RPA, such as rule engines, big data processing, or process mining, the role points are small and scattered, and it is impossible to provide an integrated service platform for large-scale Deployment and operation, thus affecting the application effect of the RPA platform using artificial intelligence AI capabilities for robotic process automation, resulting in low interaction efficiency between users and the service platform, affecting user experience

Method used

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  • Human-computer interaction method, device, storage medium and electronic device combining rpa and ai
  • Human-computer interaction method, device, storage medium and electronic device combining rpa and ai
  • Human-computer interaction method, device, storage medium and electronic device combining rpa and ai

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Embodiment Construction

[0023] Embodiments of the present application are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals denote the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary, and are only for explaining the present application, and should not be construed as limiting the present application. On the contrary, the embodiments of the present application include all changes, modifications and equivalents falling within the spirit and scope of the appended claims.

[0024] In order to solve related technologies, in the application of artificial intelligence AI capabilities and robotic process automation RPA, it is impossible to provide an integrated service platform for large-scale deployment and operation, thus affecting the use of artificial intelligence AI capabilities for robotic process automation RPA The applicat...

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Abstract

This application proposes a human-computer interaction method, device, storage medium, and electronic equipment combining RPA and AI, which are applied to Natural Language Processing (NLP). Data and workflow data; AI platform is used to process business-related data to obtain structured target business data corresponding to business-related data; according to the target business data and workflow data, combined with the pre-configured rule engine to generate data corresponding to the enterprise response processing logic; and controlling the digital employee execution device to interact with the user according to the response processing logic. Through this application, the deployment and operation efficiency of the service platform combining artificial intelligence AI capabilities and robotic process automation RPA can be effectively improved, the application effect of the service platform can be effectively improved, the interaction efficiency between users and the service platform can be improved, and the use of users can be improved. experience.

Description

technical field [0001] The present application relates to the field of artificial intelligence technology, in particular to a human-computer interaction method, device, storage medium and electronic equipment combining RPA (Robotic Process Automation) and AI (Artificial Intelligence, artificial intelligence). Background technique [0002] Robotic Process Automation (RPA) is abbreviated as RPA, which simulates human operations on computers through specific "robot software", and automatically executes process tasks according to rules. [0003] Artificial Intelligence (AI) is a technical science that studies and develops theories, methods, technologies and application systems for simulating, extending and expanding human intelligence. [0004] In related technologies, in the application of artificial intelligence AI capabilities and robotic process automation RPA, such as rule engines, big data processing, or process mining, the role points are small and scattered, and it is im...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/10G06F9/445G06F16/33G06F16/332G06F16/9532G06F16/9535G06F40/56G06F40/30
CPCG06Q10/103G06F9/44505G06F16/3343G06F16/3329G06F16/9532G06F16/9535G06F40/56G06F40/30
Inventor 汪冠春胡一川褚瑞李玮鄂攀
Owner BEIJING LAIYE NETWORK TECH CO LTD
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