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System fault processing method and system based on log construction support environment

A system fault and log technology, applied in the direction of file system, file system type, electronic digital data processing, etc., to achieve the effect of eliminating consumption, improving fault handling ability, and optimizing efficiency

Pending Publication Date: 2021-11-05
YUNNAN KUNGANG ELECTRONICS INFORMATION TECH CO LTD
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Problems solved by technology

[0010] The technical problem to be solved by the present invention is to provide a system fault handling method and system based on a log-based construction support environment that can effectively improve processing efficiency and processing capacity for operation and maintenance personnel to deal with various system faults in a complex application system environment, specifically The problems include: (1) Seeking to provide a universal and easy-to-centralize management solution for various application system failures in a complex application system environment

Method used

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  • System fault processing method and system based on log construction support environment
  • System fault processing method and system based on log construction support environment
  • System fault processing method and system based on log construction support environment

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[0208] like figure 1 , 2 as shown, figure 1 system is pressed figure 2 The steps of the method are run, and a specific example is as follows:

[0209] Step A: Collect the characteristic attributes of the target server to be collected, including ip address, log type, log path, belonging system, person in charge of operation and maintenance, and associated server information. The collection point configuration module S001 of the web system) establishes the routine detection configuration of the collection point, and sets the retrieval time interval (such as 30 minutes) and the log record date format matching mode (defined according to the log format characteristics using java regular expression technology). Install and deploy the timing collection program produced by Java cross-platform technology to the target server to run, forming a log detection collection terminal S003. In order to balance the communication efficiency and the impact on server performance, set the timing...

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Abstract

The invention relates to a system fault processing method and system based on a log construction support environment, and belongs to the technical field of fault operation and maintenance. The system comprises an acquisition point configuration module, an acquisition instruction module, a log detection acquisition end, a log processing module, a fault log feature library, a tag library, a case knowledge library, a fault processing module, a message distribution module and a fault processing client. According to the method and system, a support environment which is high in universality and convenient for centralized management is provided for operation and maintenance personnel to process various system faults in a complex application system environment, and the problems of difficulty in fault log information collection, personnel organization and cooperation, knowledge experience sharing and continuous knowledge experience accumulation in the fault processing process can be effectively solved. The system fault processing efficiency can be greatly optimized, and the fault processing capability of operation and maintenance personnel is continuously improved.

Description

technical field [0001] The invention belongs to the technical field of fault operation and maintenance, and in particular relates to a system fault processing method and system for constructing a support environment based on logs. Background technique [0002] With the development of information technology and the continuous advancement of my country's information construction process, the application of information technology has been deeply integrated into various fields of the national economy. It has become a trend and the norm for enterprises to use information systems to support production, operation, and management of business operations in various fields. In some enterprises or institutions with high coverage of information applications, business associations, data interactions, and technology interweaving among various application systems have formed a huge and complex IT ecological environment. On the one hand, the dependence of extensive business on information s...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30G06F16/18
CPCG06F11/302G06F11/3065G06F16/1815
Inventor 聂莹巫乔顺梁伟陆培生资平飞王秋邱永华
Owner YUNNAN KUNGANG ELECTRONICS INFORMATION TECH CO LTD
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