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Queuing duration prediction method and system

A prediction method and prediction system technology, applied in the field of data processing, can solve problems such as single time, poor user experience, and inability to be more accurate, and achieve the effect of improving accuracy

Inactive Publication Date: 2021-11-12
广州点云科技有限公司
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Problems solved by technology

However, the time obtained by using this method is too single, the time is pre-set and will not be changed, and the queuing time cannot be obtained more accurately and realistically. The reference value is not large, which makes the user experience poor and cannot Truly reflect the current queuing status, and even directly cause the loss of users

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  • Queuing duration prediction method and system
  • Queuing duration prediction method and system
  • Queuing duration prediction method and system

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Embodiment Construction

[0051] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0052] It should be understood that the step numbers used herein are only for convenience of description, and are not intended to limit the execution order of the steps.

[0053] It should be understood that the terminology used in the description of the present invention is for the purpose of describing particular embodiments only and is not intended to limit the present invention. As used in this specification and the appended claims, the singular forms "a", "an"...

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Abstract

The invention provides a queuing duration prediction method and system, and the method comprises the steps of receiving a queuing request of a user, and obtaining a target queue according to the queuing request; obtaining the current queuing number of people in the target queue and calculating the average queuing time of the target queue; and according to the current queuing number of people and the average queuing duration, calculating to obtain a queuing duration prediction value of the user, and returning the queuing duration prediction value to the user. According to the invention, the dynamically changing queuing prediction time can be provided for the user, continuous adjustment can be carried out according to the speed of the queue processing service, the method has more reference significance compared with the fixed time or the situation that the user is not informed of the queuing time, the trouble of manually setting the prediction time is avoided, and the accuracy of the queuing prediction duration is improved.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a method and system for predicting queuing time. Background technique [0002] At present, users enter a queue of a specific service type to queue. The calculation of user queue time is to obtain the queue length of the user queue multiplied by the pre-set single user queue time, and use the result as the user needs to queue. The duration is returned to the user so that the user knows the queuing time. [0003] The existing method directly calculates the time required for a user to queue through the preset queue single-user service time, and the process is relatively simple and the cost is low. However, the time obtained by using this method is too single, the time is pre-set and will not be changed, and the queuing time cannot be obtained more accurately and realistically. The reference value is not large, which makes the user experience poor and cannot It truly reflec...

Claims

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Application Information

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IPC IPC(8): G06Q10/04G06F17/18G07C11/00
CPCG06Q10/04G06F17/18G07C11/00G07C2011/04
Inventor 舒伟郭曼丽刘道俊李家能黄鹏飞
Owner 广州点云科技有限公司
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