Hospital outpatient patient waiting time prediction method and system

Abstract

The invention discloses a hospital outpatient patient waiting time prediction method and system, and particularly relates to the technical field of medical treatment, and the method comprises the following steps: obtaining a patient registration instruction; the method comprises the following steps: acquiring department data, data of related doctors, pre-examination data information of patients and diagnosis and treatment registration queue information; according to the method, the department information of patient registration is collected, finally, the waiting duration of each patient is predicted and integrated by adopting the neural network prediction model in combination with the influence factors and data, the waiting duration of the corresponding patient and the time corresponding to diagnosis and treatment are judged, and a feedback mechanism is adopted in the neural network prediction model, so that the diagnosis and treatment accuracy is improved. The actual diagnosis and treatment time of each patient in the waiting queue is continuously updated, and the subsequent patient waiting time and the diagnosis and treatment time are updated according to the new waiting patient queue information, so that the waiting time of the patient can be more accurately judged, the dull waiting process of the patient without a target is avoided, and a pacifying effect is achieved on the scorching psychology of the waiting process of the patient.

Description

technical field [0001] The invention relates to the field of medical technology, more specifically, the invention relates to a method and system for predicting the waiting time of outpatients in a hospital. Background technique [0002] With the continuous improvement of the public's living standard and medical level, people's health awareness is also gradually changing. More and more people will pursue a high-quality life and go to the hospital for medical examination and diagnosis and treatment, so the demand for outpatient services will increase accordingly. . As the first link for patients, especially outpatients to enter the hospital, the outpatient clinic is an essential element of the hospital, the "face" of the hospital, and the window unit for the hospital to receive patients. Every day, many patients with different conditions will visit various hospitals. Hospital. Patients on the waiting list are therefore common in various hospitals and multiple outpatient clin...

AI Technical Summary

Problems solved by technology

[0023] During the waiting process, patients and their family members tend to have a longer psychological waiting time due to their own anxiety and the pain of the patient's illness, which can easily lead to emotional turmoil and even affect normal medical procedures, leading to conflicts. Therefore, a reasonable waiting time notification can allow patients and The patient's family members are more likely to receive the waiting time, which is convenient for the emotional comfort and time arrangement of the waiting family members and patients. Therefore, a method and system for predicting the waiting time of hospital outpatients are needed to solve the above problems

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