Man-machine conversation method, device and equipment based on intention recognition and storage medium

Abstract

The embodiment of the invention discloses a man-machine conversation method and device based on intention recognition, equipment and a storage medium. The method comprises the following steps: acquiring a current dialogue statement of a user in a current multi-round dialogue process; performing intention recognition on the current dialogue statement to obtain a dialogue intention of the current dialogue statement of the user; when the dialogue intention is to end the current multi-round dialogue, obtaining all dialogue statements before the current dialogue statement in the current multi-round dialogue, and taking the current dialogue statement and all dialogue statements as input data of the next multi-round dialogue; when the dialogue intention is to keep the current multi-round dialogues, acquiring multiple pieces of feature data of the user under multiple feature dimensions, and determining waiting time of the current dialogue statement according to the multiple pieces of feature data of the user under the multiple feature dimensions; and according to the waiting duration, obtaining a next dialogue statement of the user in the current multi-round dialogue, and continuing to keep the current multi-round dialogue according to the next dialogue statement.

Description

Technical field [0001] The present application relates to the field of artificial intelligence technology, specifically to a human-machine dialogue method based on intent recognition, device, device and storage medium. Background [0002] Human-machine dialogue is an important area in the field of artificial intelligence. In many application areas of human-machine dialogue, it is often applied to the case of multiple rounds of dialogue. The number of rounds of a specific conversation depends on the specific business needs of the application area, and some areas may even have multi-branch, multi-level, random word design. Multi-round dialogue is a basic communication ability and skill for humans, so humans can achieve a natural and smooth effect in many communication scenarios and multi-round dialogue. For artificial intelligence, it requires various applications and systems to work together to achieve better results. [0003] At present, in multiple rounds of dialogue, it is oft...

AI Technical Summary

Problems solved by technology

[0003] At present, in multiple rounds of dialogue, the fixed mode of one question and one answer is often set, that is, the user speaks, and then the artificial intelligence robot responds to the user's words in a timely manner and outputs the words. This timely processing of speech skills is relatively mechanical and easily leads to dialogue. misjudgments, leading to low accuracy of dialogue

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