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Business handling method and device, equipment and medium

A business and equipment technology, applied in the field of data processing, can solve the problems of low business processing efficiency and waste of human resources, and achieve the effect of reducing waste and improving efficiency

Pending Publication Date: 2022-07-26
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present application provides a business handling method, device, equipment and medium, which are used to solve the problem that in the prior art, when handling multiple businesses for the same user at the same time, the counter staff needs to fill in repeated information, and the user needs to confirm the repeated information. The waste of human resources and the low efficiency of business processing

Method used

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  • Business handling method and device, equipment and medium
  • Business handling method and device, equipment and medium
  • Business handling method and device, equipment and medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0044] figure 1A schematic diagram of a business handling process provided in the embodiment of the present application, the process includes the following steps:

[0045] S101: Receive a joint processing request for joint processing of at least two services of the same user, and output prompt information for obtaining user information and related information of each service.

[0046] The service processing method provided in the embodiment of the present application is applied to an electronic device, and the electronic device may be a smart device such as a PC or a server.

[0047] In the embodiment of the present application, if the electronic device receives a joint handling request for joint handling of at least two services of the same user, it may output prompt information for obtaining user information and related information of each service.

[0048] Among them, if the same user needs to handle at least two services, he can put forward the requirements to the counter...

Embodiment 2

[0063] In order to improve the efficiency of business processing, on the basis of the above embodiments, in the embodiment of the present application, after receiving the confirmation passing instruction returned by the preset device, the The relevant information of each service, before handling each service of the user, the method further includes:

[0064] Determine whether there is a pre-saved service requiring authorization in each of the services;

[0065] If yes, send the user information and the relevant information of each service to the authorization device for authorization, and if the authorization pass instruction returned by the authorization device is received, execute the follow-up according to the user information and the each service. Business-related information, and the steps for handling each business of the user;

[0066] If not, the subsequent step of handling each service of the user according to the user information and the relevant information of each...

Embodiment 3

[0077] In order to protect the property safety of the user, on the basis of the above embodiments, in the embodiment of the present application, after receiving the confirmation instruction returned by the preset device, the user information and the The relevant information of each service, before handling each service of the user, the method further includes:

[0078] If the confirmation pass instruction includes a confirmation password, obtain the target identification information of the user account included in the user information, and determine the target password corresponding to the target identification information according to the pre-saved correspondence between the identification information and the password;

[0079] If the confirmation password is consistent with the target password, a subsequent step of handling each service of the user according to the user information and the relevant information of each service is performed.

[0080] In the embodiment of the p...

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PUM

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Abstract

The invention relates to the technical field of data processing, in particular to a business handling method and device, equipment and a medium. The method and device are used for solving the problems that in the prior art, when multiple services are handled for the same user at the same time, counter workers need to fill in repeated information, the user needs to confirm the repeated information, manpower resources are wasted, and the service handling efficiency is not high. According to the embodiment of the invention, the electronic equipment provides a joint handling function, if the joint handling request for joint handling of at least two businesses of the same user is received, the prompt information for obtaining the user information and the related information of each business is output, and the electronic equipment only obtains the user information once, so that the user information is not required to be handled, and the user experience is improved. Therefore, a counter worker only needs to fill in the user information once, the electronic equipment sends the user information and the related information of each service to the preset equipment to be confirmed by the user, and the user only needs to confirm the user information once, so that the service handling efficiency can be improved, and the waste of human resources is reduced.

Description

technical field [0001] The present application relates to the technical field of data processing, and in particular, to a business processing method, apparatus, device and medium. Background technique [0002] In the prior art, when handling business at the counter, such as withdrawing money, depositing money, transferring money, opening an account, etc., the counter staff is usually required to fill in user information and business-related information, and the user conducts user information and business-related information. confirm. Among them, the user information includes the user's name, ID number and other information, and the business-related information includes business type, specific amount and other information, wherein the business type includes money withdrawal, money deposit, transfer and account opening. [0003] However, in the prior art, there is often a need for a user to handle multiple services at the same time. In the prior art, when handling multiple se...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06Q40/02
CPCG06Q10/101G06Q40/03
Inventor 郑建刘超李德强
Owner CHINA CONSTRUCTION BANK