System and realization method for mobile consultation service between mobile users

A technology for consulting services and mobile users, applied in the new technology or new services of mobile communications, mobile consulting services, can solve problems such as failure to reach deals, default in human favors, and non-real-time issues

Inactive Publication Date: 2006-10-11
BEIJING UNIV OF POSTS & TELECOMM
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, both have flaws: the former has limited personal power, and the amount of information obtained in this way is small and inefficient; the latter is that the amount of information possessed by acquaintances is still limited or relatively superficial and simple, and asking others for advice is in default of favor. This is also what the independent personality of modern people is unwilling to do.
[0003] The emergence and development of the Internet has changed the above situation. People can quickly obtain massive amounts of information through the Internet, but this way of obtaining information still has its shortcomings: First, it requires people who can access the Internet in a mobile environment. less
Second, although there is a large amount of information on the Internet, because the services provided are free, people who can provide high-quality information services are often unwilling to open their information services on the Internet for free, which greatly reduces the amount of information on the Internet. quality and credibility
Third, the Internet is a network based on a store-and-forward mechanism, which has non-real-time characteristics. Most of the information carried is in the form of graphics and text. It is difficult for people to obtain real-time, interactive, and voice information services on the Internet.
Moreover, with the development and progress of society, people's above-mentioned needs will become more intense and urgent. However, despite the existence of such demand and supply, the lack of an effective intermediary system prevents both parties from supplying and demanding from reaching a transaction.

Method used

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  • System and realization method for mobile consultation service between mobile users
  • System and realization method for mobile consultation service between mobile users
  • System and realization method for mobile consultation service between mobile users

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Embodiment Construction

[0062] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0063] see figure 1 , the present invention is a kind of system that is used for the mobile consulting business among mobile users, and this system comprises: mobile communication network 2, Internet 3, the mobile phone / PC of consulting user, the mobile phone / PC of consultant and based on call center A local area network constructed by technology—mobile consulting service platform 1; wherein the mobile consulting service platform 1 includes the following network elements:

[0064] The call agent is composed of multiple computer terminals and / or headset-type telephone terminals used by the operator, for the operator to interact with the user / consultant through the headset, and at the same time use the computer terminal to access the database server to query, add, d...

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Abstract

The disclosed system for mobile consult business among mobile users comprises a mobile communication network, the Internet, mobile phone or PC, and the LAN-mobile consult business platform based on calling center technique. The corresponding method comprises: (1) registering or logging out; (2) building database for consult business; (3) setting turn-on time; (4) consulting user; (5) providing charge service. This invention is extendable and meets people requirement on information.

Description

technical field [0001] The present invention relates to a new technology or new service of mobile communication, to be precise, relates to a system and implementation method for mobile consultation service among mobile users, and belongs to the technical field of value-added service of mobile communication. Background technique [0002] Today's society is an era of information explosion. On the one hand, massive amounts of information are constantly being introduced and emerging at a high speed. On the other hand, people's needs for various information are becoming more and more urgent and deepening. At present, most people mainly use the following two ways to obtain information: directly obtain information through independent self-study or indirectly obtain information through acquaintances such as relatives, friends, classmates or colleagues. However, both have flaws: the former has limited personal power, and the amount of information obtained in this way is small and ine...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/00H04L12/06H04Q3/64H04L12/28
Inventor 廖建新王晶王纯李炜徐童朱晓民武家春张磊樊利民程莉
Owner BEIJING UNIV OF POSTS & TELECOMM
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