Method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal

a technology of supplementary process and point-of-sale terminal, which is applied in the field of point-of-sale terminals, can solve the problems of imposing yet more delays on the completion of customer transactions, unfavorable customer transactions, and unsatisfactory burden

Inactive Publication Date: 2008-01-17
WALKER JAY +2
View PDF0 Cites 3 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0010] It is an object of the present invention to provide a method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal.

Problems solved by technology

A supplementary process performed at a POS terminal may undesirably slow the rate at which customer transactions are completed.
Offering a customer a choice of several upsells in exchange for an amount of change due could impose yet further delays on completing customer transactions.
Such delays may be acceptable under some conditions, yet unduly burdensome under other conditions.
However, eliminating the supplementary processes may speed the completion of customer transactions, but at the cost of the extra profit derived from such supplementary processes.

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal
  • Method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal
  • Method and apparatus for controlling the performance of a supplementary process at a point-of-sale terminal

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0019] Applicants have recognized that supplementary processes performed by POS terminals may introduce delays in the completion of customer transactions, and that these delays may be acceptable under certain circumstances. For example, when there are few pending customer transactions, such delays do not significantly affect relevant measures of performance such as sales per hour or profit per hour.

[0020] Accordingly, performing supplementary processes during periods of low activity, yet reducing or refraining from supplementary processes during periods of high activity, can result in increased profit. Such increased profit can exceed the profit of POS terminals that either always perform the supplemental process or never perform the supplemental process.

[0021] In one embodiment of the present invention, a POS terminal measures one or more criteria, such as an activity rate of a terminal, and performs a supplementary process if the criteria are less than predetermined thresholds. ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

According to some embodiments of the present invention, methods and apparatus are described for providing a supplementary product offer. In one embodiment, a method is provided for measuring an activity rate of a point-of-sale terminal and providing a supplementary product offer in accordance with the activity rate of the point-of-sale terminal. For example, the activity rate may be based on the number of completed transactions per time, the number of items purchased through the point-of-sale terminal per time, the number of upsells accepted by customers per time, the number of customers in a store or the number of customers in the vicinity of the point-of-sale terminal.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS [0001] The present application is a continuation of U.S. patent application Ser. No. 09 / 045,386, entitled METHOD AND APPARATUS FOR CONTROLLING THR PERFORMANCE OF A SUPPLEMENTARY PROCESS AT A POINT-OF-SALE TERMINAL, filed Mar. 20, 1998, which is a continuation-in-part of (i) U.S. patent application Ser. No. 08 / 920,116, entitled METHOD AND SYSTEM FOR PROCESSING SUPPLEMENTARY PRODUCT SALES AT A POINT-OF-SALE TERMINAL, filed Aug. 26, 1997 and issued as U.S. Pat. No. 6,119,099 on Sep. 12, 2000, which is a continuation-in-part of U.S. patent application Ser. No. 08 / 822,709, entitled SYSTEM AND METHOD FOR PERFORMING LOTTERY TICKET TRANSACTIONS UTILIZING POINT-OF-SALE TERMINALS, filed Mar. 21, 1997 and issued as U.S. Pat. No. 6,267,670 on Jul. 31, 2001; and (ii) U.S. patent application Ser. No. 08 / 841,791, entitled METHOD AND APPARATUS FOR SELLING SUBSCRIPTIONS TO PERIODICALS IN A RETAIL ENVIRONMENT, filed May 5, 1997 and issued as U.S. Pat. No. 5,926...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q30/00
CPCG06Q20/20G06Q20/201G06Q20/209G06Q20/387G07G1/14G06Q30/0238G06Q30/0601G07F5/22G07F9/04G06Q30/0207
Inventor WALKER, JAYVAN LUCHENE, ANDREWALDERUCCI, DEAN
Owner WALKER JAY
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products