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Center navigation method and apparatus for navigation

A navigation method and equipment technology, applied to road network navigators, special data processing applications, instruments, etc., can solve problems such as limited information, wrong destination positioning, and users can't find it, and achieve high economic and social benefits. The effect of convenient and flexible operation and broad development prospects

Inactive Publication Date: 2008-08-06
天光科技(深圳)有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] With the progress of the social environment, the geographical environment location information changes accordingly, and the location update cannot be carried out in time, resulting in many times when the user cannot find the destination or locates the wrong location when querying the location
At present, in the process of positioning (such as GPS satellite positioning, GSM and WCDMA positioning), the user can only use the information of the terminal itself to perform positioning and navigation. When searching for a destination, the user needs to open multiple subdirectories to choose , due to the small storage capacity of the terminal, the amount of stored information itself will be limited

Method used

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  • Center navigation method and apparatus for navigation

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Embodiment Construction

[0022] The present invention is described in further detail below with preferred embodiment:

[0023] The realization method of the present invention is the following steps:

[0024] 1. The user calls or sends demand information to the call service center

[0025] 2. The agent of the call service center is connected

[0026] 3. The call center terminal where the agent works will display the registered user information and historical records

[0027] 4. The agent retrieves the place where the user needs to arrive through automatic or semi-automatic human-computer interaction

[0028] 5. The call center terminal will display the detailed geographic location coordinate information of the user's destination

[0029] 6. After the agent and the user "confirm", "send" the coordinate information of the destination location

[0030] 7. The location coordinate navigation information is sent via SMS and GPRS through the call center terminal - call center communication device (the ope...

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Abstract

The invention relates to a related center navigation method and equipment in navigation. At present, location service is carried out via the information provided by a terminal machine, and the location errors are easy to happen or destinations can not be found when updating locations. The method of the invention comprises that users communicate with call centers via calls or sending requirement information and attendants employ the information displayed by the terminal machine to search locations at which the users need to reach by automatic or semiautomatic man-machine interaction, then the terminal device displays the detailed geographical position and coordinate information, the attendants after 'confirming' with the users 'send' the position coordinate navigation information of the destinations via short messages or GPRS and the like, the position coordinate navigation information passes by a call center terminal machine-a call center communication device (wireless transfer mode of internet communication interface of operators)-communication stations (operation stations of GSM, CDMA and the like)-user terminal device, the position coordinate navigation information is stored in user terminal machines, and the service information is stored in the user record and the users can select in navigation. The method and equipment are convenient and swift in operation, and are favorable for wide application.

Description

technical field [0001] The invention belongs to a navigation method of a call service center, and in particular relates to a navigation mobile phone, a position information transmitter, a call service center operating system, a registered user database, a map geographic information database, voice information retrieval, and short messages for transmitting destination geographic information (Sent via GSM / GPRS / WCDMA / TD-SCDMA (referred to as 3G) and other wireless communication transmission modes), instant navigation after confirmation. Background technique [0002] Comprehensive use of positioning and navigation systems such as GSM / GPRS / WCDMA / TD-SCDMA (referred to as 3G) and wireless communication (GSM / GPRS / WCDMA / TD-SCDMA (referred to as 3G) and other transmissions and electronic map geographic information system (GIS) combination , realize destination coordinate information, navigation and consulting services, and improve the work efficiency of industries and individual users...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G01C21/26G01C21/34H04M3/51H04Q7/22G06F17/30
Inventor 刘文祥
Owner 天光科技(深圳)有限公司
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