Novel maintenance system and method

Abstract

The invention discloses a remote operation and maintenance system and a method thereof; wherein the remote operation and maintenance system comprises a terminal, an interface message processor and an instruction processor; wherein the terminal is used for sending message to the interface message processor; the interface message processor is used for judging message type, decoding the messages according to the type and sending the decoding result to the instruction processor; the instruction processor which is provided with a mapping table comprises instruction codes and the corresponding operation and maintenance operation, and the instruction processor is used for receiving the decoding result of the interface message processor; the decoding result is corresponding to the instruction codes; the instruction processor is also used for executing the corresponding operation and maintenance of the instruction codes according to the decoding result and sending the operation and maintenance result to the terminal through the interface message processor. The remote operation and maintenance system and the method can execute operation and maintenance in time through various modes, thus achieving the purposes of being free from area and time limit and quickly processing failure without the personal presence of operators.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a remote operation and maintenance system and method for remote operation and maintenance of remote equipment. Background technique [0002] With the popularization and application of communication technologies, telecom operators have gradually increased the daily maintenance work items for application servers. Daily maintenance work items include maintenance of disk and memory space, performance parameter setting, viewing or changing application server port, security management, backup and restore profile, traffic statistics, application server resources (thread pool, message queue, connection pool) Settings and status viewing for fault recovery, etc. The maintenance workload increases sharply with the expansion of telecom value-added services. [0003] At present, operators usually use on-site duty to deal with faults and perform operation and maintenance management. ...

AI Technical Summary

Problems solved by technology

It takes a lot of manpower to check and handle these daily tasks one by one

In addition, in some special cases, such as application server failure and monitoring program failure, maintenance personnel must go to the computer room to restore manually after receiving the complaint. This method is inefficient and takes a long time for interruption

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