Palmtop marketing system for on-site service for electric power customers

Abstract

A palmtop marketing system for on-site service for electric power customers is an information transmission marketing system based on a GPRS wireless communication network ad comprises a host computer system which consists of a database server and a marketing application server and is arranged in a central computer room, a communication network constructed in a way of combining LAN with GPRS and eGPRS, and a palmtop computer carrying a comprehensive search module, a table normalization module, an on-site service expanding and correcting module, a copying and checking module, an electricity-use examination module, an inline work module and a metrological management module. The palmtop computer is connected with the host computer system by a wireless communication network or a PC terminal so as to conduct data exchange and realize the on-site service for electric power customers. The system adopts a method which utilizes the remote networking, automatic interaction and service procedure regulation of the palmtop computer and a background basic information system to provide information guaranty for on-site work, improve the service level and the work efficiency and solve the problems concerning the consistency, accuracy and promptness of the marketing system and distribution system data. The system is suitable for urban and rural power supply departments.

Description

technical field [0001] The invention relates to digital information transmission technology, and also relates to a method for on-site service of electric power customers, and furthermore, relates to a handheld marketing system for on-site service of electric power customers. Background technique [0002] With the continuous increase of power users, the development of cities, and the reconstruction of municipal roads, the data in the marketing system and distribution network system are inconsistent and not updated in time. This has a major impact on the refined management of the power supply system, and also makes the power supply reliability Line loss management, electricity bill copying and collection management, and the development and innovation of service methods have all been severely restricted. In order to realize on-site business expansion and installation, preliminary survey, meter reading, charging, electricity safety inspection and electricity inspection, and prov...

AI Technical Summary

Problems solved by technology

Although these technical solutions can promote the application of data transmission in power systems, they cannot meet the needs of power customers for on-site service.

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