Self-service transaction automatic optimization service control system

Abstract

The invention discloses an automatic optimization service control system of self-help transactions, comprising a time-share slicing service mode generation module, an interrupt service signal generation module and a self-help terminal control module, wherein the time-share slicing service mode generation module is used for detecting an existing user queue at a self-help terminal and identifying whether the user queue is in a long queue state; and if the user queue is in a long queue state, a common service mode at the self-help terminal is converted into a time-share slicing service mode, andotherwise, the common service mode is kept at the self-help terminal; the time-share slicing service mode is used for providing business services with specified time or specified times for an existing operating user; the interrupt service signal generation module is used for detecting whether the set specified time or specified times in the time-share slicing service mode is met; if the set specified time or specified times in the time-share slicing service mode is met, an interrupt service signal is sent; and the self-help terminal control module is used for detecting and receiving the interrupt service signal and controlling the self-help terminal to exit the bank card of the existing operating user in accordance with the interrupt service signal so as to end the transaction.

Description

technical field [0001] The invention relates to the field of financial technology, in particular to a self-service transaction automatic optimization service control system based on users waiting in long queues. Background technique [0002] With the development of financial electronics in our country, financial self-service transactions have gradually become the main way for financial institutions to serve customers. However, with the wide application of financial self-service terminals, the security issues of financial self-service terminals have become increasingly prominent and have attracted widespread attention from the society. Preventing financial self-service transaction crimes has become a worldwide issue. [0003] The popularity of self-service financial equipment has brought great convenience to people's lives, but for some prosperous urban areas where land is expensive, limited self-service financial equipment is often difficult to meet people's needs. Especial...

AI Technical Summary

Problems solved by technology

It is not uncommon for self-service financial equipment to wait in long queues for service. Queuing in front of self-service financial equipment, due to environmental and other reasons, waiting for a long time is often unacceptable for ordinary people

A lot of disputes have been caused by individual people operating for too long. For example, in Guangzhou, there was a case of "a woman took too long in front of the self-service financial machine and was beaten by a waiting man". Most of the tens of thousands of comments on the Internet were complaints. Dissatisfied remarks by some customers who occupy the cash machine for too long

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