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Real-time service management and dispatch system

A scheduling system and server technology, applied in the field of real-time travel service management and scheduling system, can solve problems such as the system for generating reports

Inactive Publication Date: 2012-07-04
DAL GLOBAL SERVICES
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Without a system to electronically generate reports based on real-time service records, frequent scheduling of services performed and services changed between service providers and carriers

Method used

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  • Real-time service management and dispatch system
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  • Real-time service management and dispatch system

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Embodiment Construction

[0021] The following description is intended to describe the general principles of the invention and is not meant to limit the inventive concepts claimed herein. Furthermore, certain features described herein can also be used in combination with other described features in various possible combinations and alternatives. Unless otherwise specifically defined herein, all terms are given their broadest possible interpretations, including meanings implied from this specification, as well as meanings known to those skilled in the art and / or found in dictionaries, treatises, etc. defined meaning. This description may disclose several preferred specific implementation modes, related to real-time service management and scheduling systems, devices and methods, as well as their operations and / or components. Although the following description will be clearly described and placed in the context of the present invention in terms of real-time service management and scheduling devices, syst...

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Abstract

A real-time management and dispatch system includes a controller configured to control data flow and processing of management and dispatch operations. A database server is configured to control storage, organization, retrieval, and distribution of management and dispatch data. At least one workstation is configured for accessing dispatch functions and management functions. At least one Global Positioning System (GPS) enabled handheld device is configured to receive and transmit dispatch information over a local wireless communication network. The local wireless communication network provides real-time information transmission between the controller, at least one work station, and the at least one handheld device.

Description

technical field [0001] The present invention relates generally to service management and distribution systems, and more particularly to real-time travel service management and dispatch systems. Background technique [0002] Aircraft require several types of services during flight, for example, the aircraft cabin needs to be thoroughly cleaned seat by seat, water needs to be replenished and checked carefully, toilets need to be cleaned, supplies replenished, etc. Because the airline industry needs to minimize the amount of time an aircraft spends at a gate, these services must be performed within the very narrow window of time between when an aircraft arrives at the gate and when it departs for its next destination. [0003] The efficiency of air services is of great importance to the transportation industry. Delays of any kind in air services result in delayed departures of flights, thereby placing a significant financial burden on the shipping industry. [0004] Currently...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F15/16H04W4/02H04W4/029H04W4/90
CPCG06Q10/06H04W4/90H04W4/029H04W4/02
Inventor 周裕弘汤姆·法玛科斯托马斯·R·娄勒斯
Owner DAL GLOBAL SERVICES