Maintaining method of automatic teller machine (ATM)

A technology for ATM machine and maintenance operation, which is applied in the direction of complete banking system, complete banking system, coinless or similar appliances, etc. It can solve the problem of timely handling of ATM faults, complex fault recovery operations, and unintuitive fault display, etc. problems, to achieve the effect of reducing the frequency of on-site maintenance, saving operating costs, and improving the equipment start-up rate

Active Publication Date: 2013-05-15
SHENZHEN YIHUA COMP +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The disadvantage of this method is that the fault display is not intuitive and cumbersome, and it is necessary to manually browse the information
Due to the complex fault recovery operation, the operator is unwilling to handle the fault by himself, and often reports it to the manufacturer, who needs to send the manufacturer's maintenance personnel to handle it on site, which affects the timely handling of ATM faults

Method used

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  • Maintaining method of automatic teller machine (ATM)
  • Maintaining method of automatic teller machine (ATM)
  • Maintaining method of automatic teller machine (ATM)

Examples

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Embodiment Construction

[0020] like figure 1 As shown, in the embodiment of the maintenance method of the ATM machine of the present invention, after the ATM machine enters the maintenance operation mode, the first screen of the display screen visually displays the sectional view of the ATM machine deposit and withdrawal module structure and the daily operation and maintenance operation function buttons. In this interface, the different parts of the cross-sectional view of the deposit and withdrawal module structure are marked with the same marks as the labels on the hardware equipment. like figure 1 As shown, marks A, B, C, and D represent different cash boxes; mark 1 represents the banknote opening, 4 represents the banknote verification module, 9 represents the temporary storage module, and other numeral marks represent different parts of the banknote transmission channel. Different cash boxes graphically display the number of cash remaining in the cash box; when there is a failure in different p...

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Abstract

The invention discloses a maintaining method of an automatic teller machine (ATM). According to the method, after the ATM is in a maintaining operation mode, a section diagram of a money depositing and withdrawing module structure of the ATM is displayed on a display screen, marks corresponding to different positions of the money depositing and withdrawing module are marked on different positions of the section diagram, and the marked positions of the section diagram display state information of corresponding positions. The maintaining method of the ATM is capable of providing graphical equipment state information, simplifying operation of a customer, reducing site maintaining frequency of maintenance personnel of a manufacturer, saving running cost, improving the operating rate of equipment, and further improving service efficiency of a bank.

Description

[technical field] [0001] The invention relates to an ATM machine, in particular to an ATM machine maintenance method. [Background technique] [0002] Traditional ATMs use plain text for maintenance operations. There are two types of plain text maintenance operations: [0003] One is that maintenance personnel select the work category of maintenance operations by inputting maintenance codes; different manufacturers have custom maintenance codes for ATM machines. When management and maintenance are required, management personnel enter command codes and execute commands to realize the interaction between software and equipment ; The disadvantage of this method is that the function menu is cumbersome and the input is frequent; the maintenance codes defined by multiple manufacturers are different, which increases the complexity of management and maintenance. [0004] The other is that the fault information is provided in text format. Troubleshooting is one of the important func...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F19/00
Inventor 赵玉民贺光容
Owner SHENZHEN YIHUA COMP
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