Broadband user dial-up authentication error processing method and system

Abstract

The invention relates to a broadband user dial-up authentication error processing method and system. The method comprises that: in the process of dial-up networking connection by a broadband user via a computer terminal, a BRAS device sends account information of the broadband user and port information of the computer terminal to an AAA server; the AAA server performs authentication according to a current database, and if the authentication is not passed, the AAA server generates an authentication response message comprising a user error identification code indicating an authentication error type and a URL address corresponding to the user error identification code; the AAA server sends the authentication response message to the BRAS device; and the BRAS device identifies the user error identification code and the corresponding URL address according to the authentication response message and provides a page corresponding to the URL address to the broadband user so that acquisition of processing information in the page corresponding to the URL address is facilitated for the broadband user. The corresponding processing scheme can be provided when a broadband user dial-up authentication error occurs so that self-service processing is facilitated for the user.

Description

technical field [0001] The invention relates to the field of broadband technology, in particular to a method and system for processing broadband user dialing authentication errors. Background technique [0002] In order to achieve Internet communication, public broadband users usually need to establish a network connection with a telecom operator using Point-to-Point Protocol over Ethernet (PPPoE) dial-up. For public broadband users, the The PC terminal used usually uses a dial-up client to send the user account and password to the telecom operator's Authentication, Authorization and Accounting (Authentication, Authorization and Accounting, AAA for short) server for authentication. [0003] The AAA server will perform authentication according to the preset broadband service authentication rules, such as whether the account name and password are correct, whether the user is in arrears or shut down, whether the user exceeds the maximum number of online times, whether the user...

AI Technical Summary

Problems solved by technology

[0005] In this traditional mode, when a user performs dial-up authentication on the Internet, the PC terminal can only display an error prompt of 691, and the user cannot judge the real reason based on this, and can only obtain the reason by dialing the customer service number of the telecom operator and carry out manual verification. processing, leading to a high complaint rate

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