Semi-self-service dish ordering method and device based on converged communication technology

Abstract

The invention relates to a semi-self-service dish ordering method and a semi-self-service dish ordering device based on a converged communication technology. The method comprises the following steps that a menu service module, a restaurant client end and a customer client end respectively build connection with a converged communication module; a menu management module stores menu information and a restaurant client end account number into a menu database, and a historical menu management module stores historical dish ordering information and information of the dish with the highest popularity index into a historical dish ordering database; the menu service module builds a service queue for each restaurant client end; the customer client end sends a menu downloading request to the menu service module; the menu service module searches for the menu information corresponding to the restaurant client end, the historical dish ordering information and the information of the dish with the highest popularity index; the customer client end sends dish ordering information which is input by a customer to the restaurant client end; the restaurant client end feeds back a confirmation message to the customer client end to complete ordering dishes. The method and the device do not need docking with the existing system, the compatibility and interface problems do not exist, the existing system does not need to be remolded and upgraded, and the implementation is easy.

Description

technical field [0001] The invention relates to an electronic dish ordering device, in particular to a semi-self-service ordering method and device based on fusion communication technology. Background technique [0002] When the customer goes to the restaurant to eat, the waiter gives the customer a thick menu and waits for the customer's choice. After the selection is made, it is recorded in the paper order book, and then handed over to the counter for input into the order system; or input into the handheld order terminal device , and then send it to the background ordering system through the wireless network. In order to enhance the customer's good impression, the menu production is more and more refined, and the cost is high; based on cost considerations, the number of menus will not be large, and it cannot meet customer needs during peak business hours; the timeliness is poor, and when the menu needs to be modified, it must be reprinted , Time-consuming and labor-intens...

AI Technical Summary

Problems solved by technology

In order to enhance the customer's good impression, the menu production is more and more refined, and the cost is high; based on cost considerations, the number of menus will not be large, and it cannot meet customer needs during peak business hours; the timeliness is poor, and when the menu needs to be modified, it must be reprinted , time-consuming and labor-intensive; a menu is unhygienic and easily damaged after being used by many customers

At present, some restaurants have begun to use some electronic ordering systems, which require restaurants to build their own systems and provide special ordering terminal equipment. The cost is not low, and the use, storage and maintenance of terminal equipment is troublesome.

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