Unlock instant, AI-driven research and patent intelligence for your innovation.

Internet based complete vehicle e-commerce customer service method

A customer service, Internet technology, applied in the field of Internet vehicle e-commerce, to achieve the effect of improving service quality and facilitating changes

Inactive Publication Date: 2016-03-30
上海网商电子商务有限公司
View PDF2 Cites 5 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] However, there is no report on the Internet application of vehicle e-commerce customer service methods

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Internet based complete vehicle e-commerce customer service method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0019] The specific embodiments provided by the present invention will be described in detail below in conjunction with the accompanying drawings.

[0020] as attached figure 1 As shown, an Internet-based vehicle e-commerce customer service method, the method is attached to a third-party mobile Internet platform, through the mutual link between the third-party mobile Internet platform and the vehicle e-commerce management system server, so as to realize the system to obtain platform information the goal of. The operating procedure of the inventive method is as follows:

[0021] The customer logs in to the third-party mobile Internet platform to enter the registration entrance of the car sales system. The customer fills in the name and contact number on the registration interface to successfully register and enter the car sales system. When the customer registers, the automobile sales system starts the information collection program, and stores the registration information re...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention relates to an internet based complete vehicle e-commerce customer service method. The method depends on a third-party mobile internet platform and achieves the purpose of obtaining platform information by a system through interlinking the third-party mobile internet platform with a complete vehicle e-commerce management system server. The method has the advantages that customer data information can be effectively collected and analyzed to help merchants to accurately grasp a market trend, so that the customer service quality is pointedly improved; a convenient vehicle purchase channel is provided for customers and a larger vehicle purchase selection space is given to the customers, so that the customers can experience timely services in each vehicle purchase link; a query entry is provided for the customers, so that the customers can view a real-time state of each vehicle purchase link at any time, and the customers can modify and query the information conveniently; and online interaction between the customers and the merchants can be realized, so that the promotion of marketing activities of the merchants is facilitated.

Description

【Technical field】 [0001] The invention relates to the technical field of Internet vehicle e-commerce, in particular, an internet-based customer service method for vehicle e-commerce. 【Background technique】 [0002] The gradual deepening and widespread promotion of the O2O e-commerce model covers a wide range of fields, which can bring large-scale and high-viscosity consumers to merchants, and thus can win more merchant resources. In recent years, the automobile sales industry has also gradually introduced the O2O e-commerce model to innovate the marketing model. The core of sales lies in customers. Whether it is online or offline marketing, making customers feel high-quality service experience is the premise to ensure sales. Therefore, the exploration and innovation of customer service methods are being carried out in full swing in all walks of life. [0003] Chinese patent literature CN: 201010191872, the application date is June 4, 2010, the invention name is a terminal ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): G06Q30/06
CPCG06Q30/0601
Inventor 皋勋孙俊
Owner 上海网商电子商务有限公司