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Method, device, equipment and medium for emergency order dispatching under telecommunication system

A telecommunication system and dispatching technology, which is applied in the field of telecommunication, can solve the problems of large impact, long business processing process, and low success rate of comprehensive acceptance, and achieve the effects of short intermediate process, improved emergency efficiency, and fast deployment and start-up speed

Active Publication Date: 2020-12-15
CHINA MOBILE GROUP JIANGSU +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] However, this method has a long business processing process, is greatly affected by various subsystems in the system, and is prone to situations where the success rate of comprehensive acceptance is low

Method used

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  • Method, device, equipment and medium for emergency order dispatching under telecommunication system
  • Method, device, equipment and medium for emergency order dispatching under telecommunication system
  • Method, device, equipment and medium for emergency order dispatching under telecommunication system

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Embodiment Construction

[0024] The characteristics and exemplary embodiments of various aspects of the present invention will be described in detail below. In order to make the purpose, technical solutions and advantages of the present invention more clear, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only configured to explain the present invention, not to limit the present invention. It will be apparent to one skilled in the art that the present invention may be practiced without some of these specific details. The following description of the embodiments is only to provide a better understanding of the present invention by showing examples of the present invention.

[0025] It should be noted that in this article, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation, and ...

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Abstract

The invention provides an emergent order-sending method under a telecommunication system, comprising the steps that a work order accepted by a system is received; whether the received work orders havework orders that are continuously cancelled and are of the same business or not can be determined, and if the received work orders have work orders that are continuously cancelled and are of the samebusiness, the work order can be determined as an emergent order, which will be directly distributed and sent to a maintenance construction management system for processing. The invention also provides an emergent order-sending device, equipment and medium. The invention is advantageous in that emergency efficiency can be improved, and the success rate of comprehensive accepting of emergent orderscan be increased.

Description

technical field [0001] The present invention relates to the technical field of telecommunication, in particular to a method, device, equipment and medium for emergency order dispatching under a telecommunication system. Background technique [0002] The long-process order dispatching system in the telecommunications system carries a province or city’s business order support work every day, including home broadband, home Internet TV, home IMS fixed line, home wireless terminal, home networking service, broadband extension service and other services work order. For business support, it is necessary to know the basic information of users, basic information of equipment, networking information, network coverage, GIS map information, terminal equipment information, VLAN networking information and other information; the existing system uses serial synchronous transmission to process work order. That is to say, in the current system, the online business hall and the handheld busi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/06G06Q10/00G06Q50/30H04L12/863
CPCG06Q10/06311G06Q10/20G06Q50/30H04L47/6225
Inventor 徐朋朋王鑫
Owner CHINA MOBILE GROUP JIANGSU
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