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Troubleshooting method and troubleshooting system

A fault and fault reporting technology, applied in the computer field, can solve problems such as access freezes and failures, and achieve the effect of rapid investigation

Active Publication Date: 2020-08-11
河南蛮蛮云计算技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] At present, when HLS-based user terminals access the CDN network live broadcast system, failures such as access freezes and failures may occur. Therefore, how to quickly troubleshoot user access failures is an urgent problem to be solved

Method used

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  • Troubleshooting method and troubleshooting system

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Embodiment Construction

[0027] The specific implementation manners of the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. The following examples are used to illustrate the present invention, but are not intended to limit the scope of the present invention.

[0028] see figure 1 , figure 1 It is a flowchart of a troubleshooting method provided by an embodiment of the present invention, and the troubleshooting method includes:

[0029] Step S1: Obtain the information of the CDN device to be checked in the CDN network live broadcast system, and generate a check task for the CDN device to be checked according to the fault report information submitted by the user, wherein the fault report information includes access source IP, access At least one type of information in the url and the access request time;

[0030] Step S2: Associating the information of the CDN device to be checked with the ID of the check task, and writing the ...

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Abstract

The invention discloses a fault investigation method and a fault investigation system. The fault investigation method comprises steps of S1. acquiring information of a to-be-investigated content delivery network (CDN) device, and generating an investigation task of the to-be-investigated CDN device; S2. associating the information of the to-be-investigated CDN device with an ID of the investigation task, writing the investigation task, the ID of the investigation task and information of the to-be-investigated CDN device in a database, and pushing the ID of the investigation task to a task message queue to wait for processing; S3. acquiring the investigation task and the information of the to-be-investigated CDN device from the database, and sending the investigation task to the to-be-investigated CDN device; and S4. receiving an investigation task result, and obtaining a user access fault investigation result according to the investigation task result. Through adoption of the fault investigation method and the fault investigation system, the fault, which occurs when an HLS-based user terminal accesses a CDN live broadcast system, can be investigated rapidly.

Description

technical field [0001] The invention relates to the technical field of computers, in particular to a troubleshooting method and a troubleshooting system. Background technique [0002] CDN technology adds a new layer of network architecture to the existing Internet (Internet), and puts the content of customer sites on the "edge" CDN node server close to the user, so that users can easily obtain the content they need and reduce Internet congestion. It has improved the response speed of customer sites to user visits, and has been widely used in business fields such as Internet Protocol Television (IPTV), mobile streaming media, and Internet video. [0003] The HLS protocol is an HTTP-based streaming media transmission protocol implemented by Apple Inc., which can realize live streaming and on-demand streaming. The HLS protocol stores live data streams as continuous, short-duration media files (MPEG-TS format) on the server side. , the client will continuously download and play...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04N21/24H04N21/4425H04N21/647
CPCH04N21/2404H04N21/4425H04N21/64738
Inventor 叶宗坤雷洲王浩徐飞杜以聪
Owner 河南蛮蛮云计算技术有限公司
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