A cloud after-sales service system for water purification equipment

A kind of water purification equipment and equipment-side technology, which is applied in the direction of control/manipulation system, water/sewage treatment, water/sludge/sewage treatment, etc. It can solve the problems that merchants cannot provide after-sales service, so as to improve the quality of after-sales service and improve the quality of users Experience and improve the effect of after-sales service efficiency

Inactive Publication Date: 2019-02-22
肖卫方
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, such solutions are limited to the user level and do not involve the merchant level, and cannot prompt merchants to provide users with after-sales services in a timely and efficient manner. Therefore, a water purification equipment cloud after-sales service system is urgently needed to solve the above-mentioned problems.

Method used

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  • A cloud after-sales service system for water purification equipment
  • A cloud after-sales service system for water purification equipment
  • A cloud after-sales service system for water purification equipment

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Embodiment Construction

[0024] In order to make the technical means, creative features, goals and effects achieved by the present invention easy to understand, the present invention will be further described below in conjunction with specific embodiments.

[0025] see figure 1 , the present invention provides a technical solution: a cloud after-sales service system for water purification equipment, including a device end, the device end includes a water treatment unit, a control unit and a connection unit, the water treatment unit includes a solenoid valve, a water quality sensor, a pressure sensor, a water temperature Sensors, leakage detection devices, filter elements, pressure pumps and water pipelines connected in sequence, etc., the output end of the control unit is electrically connected to the input end of the solenoid valve through a relay, and the output of the water quality sensor, pressure sensor, water temperature sensor and leakage detection device terminal is electrically connected to t...

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Abstract

A cloud after-sales service system for water purification equipment includes the equipment end, and the equipment end comprises a water treatment unit, a control unit and a connection unit. The outputend of the control unit is electrically connected with the input end of the solenoid valve through a relay, the out ends of a water quality sensor, a pressure sensor, a water temperature sensor and aleakage detection device are electrically connected with the input end of the control unit, and the connection unit is signally connected to the connection management module. The connection management module is electrically connected with the equipment management unit, the after-sale management unit, the data management unit and the user management unit respectively, and the connection managementmodule, the equipment management unit, the after-sale management unit, the data management unit and the user management unit constitute a cloud server, and the connection management module is connected with the after-sale terminal and the user terminal respectively by signal. The cloud after-sales service system of the invention adopts the mode of remote service, provides timely and efficient service for users, quickly handles faults, improves after-sales service quality, and makes users worry less.

Description

technical field [0001] The invention is a cloud after-sales service system for water purification equipment, which belongs to the technical field of after-sales service for water purification equipment. Background technique [0002] The quality of drinking water is closely related to people's health. my country's water purification equipment industry is developing rapidly. As a household or commercial appliance, water purifiers are different from ordinary appliances such as air conditioners and refrigerators. Water purifiers are continuous consumption products. For electrical appliances, the filter element has a certain service life. After the water purifier has been running for a period of time, the filter element must be replaced, otherwise the filter element will cause secondary pollution to the water quality. More and more sophisticated, ordinary water purifiers are gradually unable to meet user needs. [0003] At present, there are many problems encountered in the use of...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00G06Q10/00C02F1/00
CPCC02F1/001C02F1/008G06Q10/20G06Q30/016
Inventor 肖卫方
Owner 肖卫方
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