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Abnormal information monitoring and management method based on wireless keyboard and mouse signals

An abnormal information, monitoring and management technology, applied in the field of electronic information, can solve problems affecting user experience and work efficiency, manufacturers or sales companies can not do after-sales monitoring and management, can not timely notify users of wireless keyboard and mouse status information, performance information, etc. problems, to achieve the effect of improving after-sales service efficiency and user experience, and realizing after-sales management

Active Publication Date: 2019-11-26
武汉白虹软件科技有限公司
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AI Technical Summary

Problems solved by technology

[0003]However, for users, the after-sales service and product testing of wireless keyboard and mouse products are particularly important, and users often cannot understand the operating status and current status of wireless keyboard and mouse equipment. Equipment performance information is usually cleared after the wireless keyboard and mouse fail, which affects the user experience and work efficiency; in addition, the manufacturer or sales company cannot carry out after-sales monitoring and management well, and cannot promptly notify the user of the currently used device. The status information and performance information of the wireless keyboard and mouse

Method used

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  • Abnormal information monitoring and management method based on wireless keyboard and mouse signals

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Embodiment Construction

[0029] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in combination with specific embodiments and with reference to the accompanying drawings. It should be understood that these descriptions are exemplary only, and are not intended to limit the scope of the present invention. Also, in the following description, descriptions of well-known structures and techniques are omitted to avoid unnecessarily obscuring the concept of the present invention.

[0030] refer to figure 1 A method for monitoring and managing abnormal information based on wireless keyboard and mouse signals proposed by the present invention, comprising the following steps:

[0031] Step S1, the administrator logs into the monitoring terminal and sends a search command to the monitoring device; the administrator logs into the monitoring terminal using a secret key or an electronic certificate for se...

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Abstract

The invention relates to the technical field of electronic information, and relates to an abnormal information monitoring and management method based on the wireless keyboard and mouse signals. A wireless keyboard and mouse signal transmission technology is used for carrying out product current information notification on an electronic equipment user, remote detection and monitoring management canbe carried out on wireless keyboard and mouse products, wireless keyboard and mouse after-sales management is achieved, and product detection is provided for the user in time; wireless keyboards andmouses with different brands and production information can be respectively managed, after-sales online monitoring of products by different manufacturers is realized, and after-sales service efficiency and user experience are greatly improved.

Description

technical field [0001] The invention relates to the technical field of electronic information, in particular to a method for monitoring and managing abnormal information based on wireless keyboard and mouse signals. Background technique [0002] With the development of computer technology, wired keyboards and mice can no longer meet the growing mobile office needs of users, and wireless keyboards and mice have become the main means of operating computers. Therefore, current computers generally support wireless keyboards and mice for wireless communication operations. [0003] However, for users, the after-sales service and product testing of wireless keyboard and mouse products are particularly important. Users often cannot understand the operating status of wireless keyboard and mouse equipment and current equipment performance information, usually only after the wireless keyboard and mouse break down. , which affects user experience and work efficiency; in addition, manufa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/26H04L29/08H04L29/06
CPCH04L43/0817H04L67/025H04L63/0823H04L63/0876
Inventor 李烨
Owner 武汉白虹软件科技有限公司
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