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A rich text storage and presentation method for a conversation system

A technology of a dialogue system and a display method, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve problems such as long answers, inaudible voice information broadcasts, users unable to remember key information such as locations and phone calls, etc. Achieve strong practical value and commercial value, and enhance the effect of experience

Inactive Publication Date: 2019-02-26
SHANDONG SYNTHESIS ELECTRONICS TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

First of all, there may be noisy noises around, and the voice information broadcast may not be heard clearly; second, the answer may be too long, and the user may not be able to remember key information such as location and phone number; third, for those who may need to scan the QR code and open the corresponding website can't be done; finally, for unanswerable questions, it's impossible to give a list of similar questions

Method used

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  • A rich text storage and presentation method for a conversation system

Examples

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Embodiment 1

[0015] This embodiment discloses a kind of rich text storage and display for dialogue system, such as figure 1 As shown, firstly, the rich text knowledge is entered through the rich text editing platform, and the mapping between business problems and rich text knowledge is realized. Secondly, through the page adaptive parsing module, the text information, hyperlink information, picture information, table information, flash animation information, similar question list and other rich text of the answer are reconstructed into a specified format to meet the aesthetics of the page layout and accurate information transmission sex. Finally, through the page rendering module, with the help of terminals such as tablets and display screens, the rich text information is finally displayed in the specified format.

[0016] The specific steps of the present invention are as follows: S01), use the rich text editing platform to input the rich text answer original material library, and genera...

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Abstract

The invention discloses a rich text storage and display method for a dialogue system, taking into account both the comprehensiveness of the content and the aesthetics of the form, By presenting the business knowledge needed by users in various forms of knowledge presentation, it effectively avoids the drawbacks brought about by a single voice broadcast, provides customers with multi-dimensional business content to the maximum extent, improves the experience effect of human-computer interaction, and has a strong practical value and commercial value.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to the field of artificial intelligence robot dialogue, and relates to a rich text storage and display method for dialogue systems. Background technique [0002] With the continuous maturity of artificial intelligence technology and the continuous advancement of national strategies, industrial service robots are gradually applied in various fields such as finance, medical care, government affairs, and taxation. One of the main functions of industry server robots is to answer business questions to users. In most applications, the robot broadcasts business answers to customers through speech synthesis technology after speech recognition, semantic understanding, and answer extraction. This process has many experiential and practical defects. First of all, there may be noisy noises around, and the voice information broadcast may not be heard clearly; second, the answer may be too...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F17/27
CPCG06F40/30
Inventor 张传锋井焜朱锦雷张汉同李明祖丕国
Owner SHANDONG SYNTHESIS ELECTRONICS TECH
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