Fault work order distribution method and fault work order management system

Abstract

The invention discloses a fault work order distribution method and a fault work order management system. The method comprises the steps of collecting fault work orders of a plurality of electrical devices; extracting a characteristic quantity of a fault type in each fault work order, judging the level of each fault type, and dividing the fault type of the electrical equipment into a plurality of levels in advance according to the influence degree of the fault type; and matching the optimal maintenance personnel for the fault work orders corresponding to different fault types according to the descending order of the levels, and automatically distributing the optimal maintenance personnel. According to the invention, high efficiency and high quality of mass fault work order distribution workare ensured.

Description

technical field [0001] The present invention relates to the technical field of automatic control, and more specifically, to a fault work order distribution method and a fault work order management system. Background technique [0002] The fault handling of some electrical equipment is mainly carried out by dispatching fault work orders, and the completion of fault work order distribution directly affects the overall work quality of the maintenance service workstation. [0003] For example, the fault work orders generated during the use of inverters need to be dispatched to maintenance personnel for processing. However, with the continuous expansion of photovoltaic power generation construction scale, a large number of inverters will generate a large number of fault work orders during use. , but at present, fault work orders are still dispatched manually, which has low dispatch efficiency and is easy to be missed. This poses a great test to the high efficiency and high qualit...

AI Technical Summary

Problems solved by technology

[0003] For example, the fault work orders generated during the use of inverters need to be dispatched to maintenance personnel for processing. However, with the continuous expansion of photovoltaic power generation construction scale, a large number of inverters will generate a large number of fault work orders during use. , but at present, fault work orders are still dispatched manually, which has low dispatch efficiency and is easy to be missed, which poses a great challenge to the high efficiency and high quality of fault work order dispatching.

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