Method, device, electronic device and readable storage medium for determining similar problems
A technology for determining methods and devices, applied in the fields of electrical digital data processing, instruments, calculations, etc., can solve the problems of low recognition rate, high cost, and heavy vocabulary maintenance workload, etc., to achieve improved recognition rate, low cost, and reduced workload effect
Active Publication Date: 2021-06-01
TENCENT TECH (SHENZHEN) CO LTD
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[0007] The present application provides a method, device, electronic device and computer-readable storage medium for determining similar questions, which can solve the problem of low recognition rate of questions submitted by users in the prior art in the question answering system, and the maintenance workload of the vocabulary is large, high cost problem
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[0056] Embodiments of the present application are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals denote the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present application, and should not be construed as limiting the present invention.
[0057] Those skilled in the art will understand that unless otherwise stated, the singular forms "a", "an", "said" and "the" used herein may also include plural forms. It should be further understood that the word "comprising" used in the specification of the present application refers to the presence of the features, integers, steps, operations, elements and / or components, but does not exclude the presence or addition of one or more other features, Integers, steps, operations, elements, components, and / or groups thereof. It will be u...
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The application provides a determination method, device, electronic equipment and computer-readable storage medium for similar problems, which relate to the field of natural language processing. The method includes: when the text of the question submitted by the user is obtained, the text is divided into a plurality of clauses according to preset rules, and then a plurality of clauses with the highest similarity to each clause are determined from the preset general expression fragment library. The general expression fragments, and then based on the multiple general expression fragments, determine the target question with the highest similarity to the question from the preset question database. This application avoids the influence of loose words on the calculation of similarity, improves the accuracy of similarity calculation, and further improves the recognition rate of similar problems. At the same time, preset general expression fragments can be automatically generated without manual maintenance of the vocabulary, which greatly reduces the workload of system operation and is low in cost.
Description
technical field [0001] The present application relates to the technical field of natural language processing, and in particular, the present application relates to a determination method, device, electronic equipment and computer-readable storage medium for similar problems. Background technique [0002] Question Answering System (QA) is an advanced form of information retrieval system, which can answer questions raised by users in natural language with accurate and concise natural language. The main reason for the rise of its research is people's demand for fast and accurate access to information. [0003] The question answering system usually includes FAQ (Frequently Asked Questions, Frequently Asked Questions). FAQ is the main means of providing online help on the current network. It organizes some possible common question and answer pairs in advance and publishes them on the web page to provide consulting services for users. However, there are certain problems in this F...
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IPC IPC(8): G06F16/332G06F16/335G06F40/279G06K9/62
CPCG06F16/3329G06F16/335G06F40/279G06F18/22
Inventor 王卓然亓超马宇驰郭伟陈华荣
Owner TENCENT TECH (SHENZHEN) CO LTD