Hospital follow-up surveying system and follow-up surveying method

A hospital and information system technology, applied in the field of medical information management, can solve the problems of long and low waiting time for calling numbers, not replying short messages, not answering calls, transferring patients, etc., so as to relieve the tense relationship between doctors and patients , Promote the effect of completing follow-up visits

Inactive Publication Date: 2019-09-20
THE FIRST AFFILIATED HOSPITAL OF ARMY MEDICAL UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This type of system can automatically send short messages, send WeChat messages, and make voice calls automatically; however, if patients do not cooperate well, do not reply to text messages, do not answer calls, or do not answer questions after answering calls, for such patients For patients, the hospital currently has no better way to allow

Method used

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  • Hospital follow-up surveying system and follow-up surveying method
  • Hospital follow-up surveying system and follow-up surveying method
  • Hospital follow-up surveying system and follow-up surveying method

Examples

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Embodiment 1

[0038] The invention provides a hospital follow-up system, including a follow-up management server, a hospital management information system, a hospital queuing and calling system, and a follow-up questionnaire self-filling device;

[0039] Such as figure 1 As shown, the follow-up management server is used to extract the patient information in the hospital management information system; store the follow-up questionnaire template; receive and store the data information of the follow-up questionnaire filled in by the patient; for the patients who have not completed the follow-up, generate the patient information and questionnaire template a pending task;

[0040] The hospital management information system is connected to the follow-up management server for providing patient information to the follow-up management server;

[0041] The hospital queuing and calling system is connected to the follow-up management server, which is used to remind patients to complete the follow-up af...

Embodiment 2

[0059] Further improvement is made on the basis of the above-mentioned embodiment 1. The hospital follow-up system also includes an Internet cloud platform. The Internet cloud platform is connected to follow-up management servers of multiple hospitals, and is used to receive tasks to be completed produced by a certain follow-up management server and distribute them. to other follow-up management servers; the Internet cloud platform is also used to receive follow-up questionnaire filling results and send them to the follow-up management server that originally released the tasks to be completed.

[0060] The working principle of embodiment 2 is described in detail below:

[0061] For patients who have not completed the follow-up, the follow-up management server generates a task to be completed containing the relevant information of the patient, which includes the patient's ID number, the patient's mobile phone number, the patient's condition, and the follow-up questionnaire quest...

Embodiment 3

[0064] Such as figure 2 Shown, a kind of follow-up method of hospital follow-up system, comprises the following steps:

[0065] S1. After the patient sees a doctor, the hospital management information system transmits the patient information to the follow-up management server. The patient information includes the patient's ID number, mobile phone number, patient's condition, patient's visit time, etc.;

[0066] S2. For patients who have not completed follow-up, the follow-up management server will generate a to-be-completed task containing relevant information of the patient. The to-be-completed task mainly includes: the event required to activate the task is to complete the triage on the day when the patient visits the hospital again , the task content is to control the hospital queuing and calling system to remind patients to complete follow-up visits;

[0067] S3. When the patient who has not completed the follow-up visits the hospital again on the day of the triage at th...

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Abstract

The invention provides a hospital follow-up surveying system and a follow-up surveying method. The hospital follow-up surveying system comprises a follow-up surveying management server, a hospital management information system, a hospital queuing number calling system and a follow-up surveying questionnaire self-service filling device. The system can extract patient information in the hospital management information system and generates a to-be-finished task for a patient whose follow-up surveying is not finished according to the patient information. When the patient whose follow-up surveying is not finished performs diagnosis again, the system activates the to-be-finished task, thereby reminding the patient of cooperation for finishing filling of a follow-up surveying questionnaire in a queuing waiting period before diagnosis. The system further performs scoring on the diagnosis and follow-up surveying behavior of the patient and can promote high-quality follow-up surveying completion of the patient, thereby improving integrity of hospital medical big data, facilitating patient diagnosis, and alleviating a tense doctor-and-patient relation to a certain extent.

Description

technical field [0001] The invention relates to the technical field of medical information management, in particular to a medical follow-up system and a follow-up method. Background technique [0002] At present, some patients do not cooperate with the hospital's follow-up work very well. The follow-up work is generally completed by the medical staff manually calling and sending text messages. However, some patients do not care much about the follow-up from the beginning. The home address was also inaccurate, making it impossible for medical staff to contact him. [0003] There is an existing follow-up system. Through the patient information entered in the database, according to a certain follow-up time interval rule, the system generates a follow-up task list, which is generally divided into SMS task list, telephone task list, or Internet network task list. At the same time, the system will also generate different follow-up templates according to the conditions of differen...

Claims

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Application Information

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IPC IPC(8): G16H10/20G16H40/00G06K17/00
CPCG06K17/0029G16H10/20G16H40/00
Inventor 陈叶苗芦慧敏周容梁媚李青锐邓松谭玉环
Owner THE FIRST AFFILIATED HOSPITAL OF ARMY MEDICAL UNIV
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