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User authentication processing method and device

A technology of user verification and processing method, which is applied in the field of electronic equipment and storage media, user verification processing method, and device, which can solve problems such as lack of technical solutions, inaccurate personal information, and failure of user verification, so as to improve the accuracy of verification , improve efficiency, and facilitate effectiveness verification

Active Publication Date: 2020-04-07
TENCENT CLOUD COMPUTING BEIJING CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, during the call, the user can easily cause the personal information obtained by the customer service to be inaccurate through dictation, so that the user verification fails
Therefore, how to accurately and efficiently verify the user's personal information, related technologies lack effective solutions

Method used

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  • User authentication processing method and device
  • User authentication processing method and device
  • User authentication processing method and device

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Embodiment Construction

[0049] In order to make the purpose, technical solution and advantages of the present invention clearer, the present invention will be described in further detail below in conjunction with the accompanying drawings, and the described embodiments should not be considered as limiting the present invention, and those of ordinary skill in the art do not make any All other embodiments obtained under the premise of creative labor belong to the protection scope of the present invention.

[0050] In the following description, references to "some embodiments" describe a subset of all possible embodiments, but it is understood that "some embodiments" may be the same subset or a different subset of all possible embodiments, and Can be combined with each other without conflict.

[0051]In the following description, the terms "first\second" are only used to distinguish similar objects, and do not represent a specific order for objects. Understandably, "first\second" can be The particular ...

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Abstract

The invention provides a user verification processing method and device, electronic equipment and a storage medium. The method comprises the steps of enabling a server to receive a query request sentby a user terminal; sending guide information to the user terminal, so that the user terminal acquires a code which is obtained by converting the server based on the user account and has higher identifiability than a user account according to the guide information; receiving a code corresponding to the user account sent by the user terminal; verifying the validity of the user account according tothe code; and when the user account passes the verification, sending a service matching the query request in the server to the user terminal. According to the invention, the information of the user can be verified efficiently and accurately.

Description

technical field [0001] The invention relates to network security technology, in particular to a user verification processing method, device, electronic equipment and storage medium. Background technique [0002] Current service systems (such as telephone customer service systems) generally use customer service to talk to users, and verify the user's identity by asking the user's personal information, such as mobile phone number, ID number, name, bank card number and password. However, during the call, the user's dictation can easily cause the customer service to obtain inaccurate personal information, so that the user verification fails. Therefore, related technologies lack effective solutions for how to accurately and efficiently verify the personal information of users. Contents of the invention [0003] Embodiments of the present invention provide a user verification processing method, device, electronic equipment, and storage medium, capable of efficiently and accurat...

Claims

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Application Information

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IPC IPC(8): H04L29/06
CPCH04L63/12H04L63/0807
Inventor 孙伟
Owner TENCENT CLOUD COMPUTING BEIJING CO LTD