A dual-recording video synthesis method for self-service equipment and a dual-recording system

Abstract

The invention discloses a dual-recording video synthesis method and a dual-recording system for self-service equipment, comprising: verifying the validity of a user's identity, if valid, starting dual-recording video recording to obtain a video file, and finally encrypting the video file and sending it to The server, in which, during the recording process, the collected ID card information is added to the video image, and the site name mark is generated in the video image, and the digital watermark technology is used to add watermark information to the video data, and the watermark information includes at least a human face. Feature encryption information and ID card signature information. In this way, the present invention automatically captures information such as customer ID card information, customer business network information and other information required for the review of the double-recording system and adds it to the real-time recorded video, thereby generating integrated review video information, which is convenient for the background personnel at one time. Review to improve the effectiveness of video recordings. At the same time, the synthesized video is encrypted and processed to ensure that the video has not been tampered with and improve its security performance.

Description

technical field [0001] The invention belongs to the technical field of self-service terminal video monitoring, and in particular relates to a dual-recording video synthesis method for self-service equipment and a dual-recording system. Background technique [0002] In order to protect the legitimate rights and interests of consumers in the financial industry and regulate the sales of commercial banks and securities investment products, the state requires that when opening or handling new accounts, purchasing investment products, handling deposits and withdrawals, etc. (Double recording) to ensure that it is the effective operation of the customer himself, and that various risks are known, reduce customer complaints, and maintain a fair and just financial market environment. When a customer handles business at the counter, the video is collected and sent to the bank or securities background for review. The collected information mainly includes the customer's business processi...

AI Technical Summary

Problems solved by technology

Customers handle business at the counter, collect video and send it to the bank or securities background for review. The collected information mainly includes customer business handling outlets, customer’s valid ID card, customer’s facial features, customer’s voice feature information, and customers’ known risks, etc. When auditing, the background audit administrator not only needs to open the video and audio files, check the video recording time, customer handling outlets and other information, but also needs to open the customer’s ID card information and audit, the audit efficiency is low, and the audit time is too long; in addition, the counter During the video recording, the staff often missed or misread multiple paragraphs of speech, and the customer’s speech skills were not standard when answering questions, which caused the customer to repeat the recording many times, which seriously affected the customer’s business efficiency and user experience.

In addition, the uploaded video file lacks a verification mechanism, which is nothing more than judging whether the video file has been tampered with, whether it is the original file generated by the double recording system, and lacks a corresponding security mechanism

[0003] At the same time, in the process of traditional double-entry business processing, the degree of intelligence is not high, and information is mainly collected manually. Typically, if customers handle business at the counter, customers handle business at the counter, and counter personnel need to manually fill in, collect, and identify The automation of customer identity information, customer known risks, and recording information is low. Therefore, it is necessary to automatically collect user-related information and integrate it into dual-recorded videos, which can effectively improve the automation and convenience of counter personnel collection and background reviewers. Double record business processing time to improve customer business experience

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