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Text emotion recognition method and device, computer equipment and storage medium

A technology of emotion recognition and text, applied in the computer field, can solve problems such as inaccurate recognition and achieve the effect of improving accuracy

Pending Publication Date: 2021-01-01
CHINA SOUTHERN POWER GRID DIGITAL GRID RES INST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the existing emotion recognition methods still have the problem of inaccurate recognition.

Method used

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  • Text emotion recognition method and device, computer equipment and storage medium
  • Text emotion recognition method and device, computer equipment and storage medium
  • Text emotion recognition method and device, computer equipment and storage medium

Examples

Experimental program
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Embodiment Construction

[0061] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0062] In one embodiment, such as figure 1 As shown, a text emotion recognition method is provided, and this embodiment is illustrated by applying the method to a terminal. It can be understood that the method can also be applied to a server, and can also be applied to a system including a terminal and a server. It is realized through the interaction between the terminal and the server. In this embodiment, the method includes step S110 to step S150.

[0063] Step S110, acquiring text to be recognized.

[0064]Wherein, the text to be recognized refers to the text that re...

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Abstract

The invention relates to a text emotion recognition method and device, computer equipment and a storage medium. The method comprises the steps of obtaining a to-be-recognized text; counting the word frequency of each word segment in the to-be-recognized text; extracting keywords associated with emotion in the to-be-recognized text based on the word frequency of each word segment; performing emotion word replacement on keywords in the to-be-recognized text based on an emotion dictionary library to obtain a replaced text; and inputting the replaced text into an emotion recognition model determined through training to obtain an emotion classification result output by the emotion recognition model. According to the method, word frequency statistics is carried out on each word segment in the text, keyword recognition is carried out based on the word frequency, emotion word replacement is carried out on keywords, emotion in the text obtained through replacement is recognized through the emotion recognition model, and the trained model is used for recognition, so that the emotion recognition accuracy can be improved.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a text emotion recognition method, device, computer equipment and storage medium. Background technique [0002] Text sentiment analysis is the process of analyzing, processing, summarizing and inferring emotionally subjective texts. For the company to build multi-modal real-time voice quality inspection and customer service assistance applications, lay the foundation for the subsequent promotion of the industry-leading marketing intelligent customer service system, form the core technology independent controllable artificial intelligence achievements in the marketing domain, and support enterprises to improve quality and efficiency At the same time, it is of great significance to further improve customer satisfaction and maintain a good brand image. Existing research has produced a large number of techniques that can be used for multiple tasks of sentiment analysis, ...

Claims

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Application Information

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IPC IPC(8): G06F40/216G06F40/242G06K9/62G06N3/02G06N20/00G10L15/26
CPCG06F40/216G06F40/242G06N3/02G06N20/00G10L15/26G06F18/24323Y02D10/00
Inventor 李鹏赵继光黄文琦吴石松梁凌宇董召杰唐国亮
Owner CHINA SOUTHERN POWER GRID DIGITAL GRID RES INST CO LTD
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