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Fault detection method, device and equipment and storage medium

A fault detection and fault technology, applied in multi-program installation, error detection/correction, program control design, etc., can solve problems such as poor experience, and achieve the effect of improving target user experience and increasing application stickiness

Pending Publication Date: 2021-03-16
CHINA CITIC BANK
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] The purpose of this application is to provide a fault detection method, device, equipment and storage medium to solve the problem of poor experience of users in the process of product use in the prior art.

Method used

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  • Fault detection method, device and equipment and storage medium
  • Fault detection method, device and equipment and storage medium
  • Fault detection method, device and equipment and storage medium

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Embodiment Construction

[0058] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of the present application, but not all of the embodiments.

[0059] The components of the embodiments of the present application generally described and illustrated in the drawings herein may be arranged and designed in a variety of different configurations. Thus, the following detailed description of the embodiments of the application provided in the accompanying drawings is not intended to limit the scope of the application as claimed, but is merely representative of selected embodiments of the application. Based on the embodiments of the present application, all other embodiments obtained...

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Abstract

The invention provides a fault detection method, device and equipment and a storage medium, and relates to the technical field of fault detection. The method comprises the following steps: a data acquisition module acquires user data of a target user, wherein the user data comprises behavior data and log data; the data analysis module performs analysis according to the user data of the target userand determines whether the target user has a fault or not; the data analysis module sends alarm indication information to the alarm module after determining that the target user has a fault; and thealarm module forwards the alarm indication information to the processing module, and the processing module is used for processing faults according to the alarm indication information. Compared with the prior art, the problem that the use experience of a user is poor in the product use process due to faults is solved.

Description

technical field [0001] The present application relates to the technical field of fault detection, and in particular, to a fault detection method, apparatus, device, and storage medium. Background technique [0002] Big data real-time collection technology has been widely used in our various life scenarios, such as real-time anti-epidemic big data maps, long-holiday traffic diversion analysis, etc. How to apply big data real-time collection to product fault collection or fault detection is a challenge. important issues to solve. [0003] The fault detection of products in the prior art is generally that after a product application fault occurs, the system does not actively send an alarm to the background administrator in real time, but requires the user to contact the corresponding product application provider to report the fault, so that the product application provider can report the fault. Troubleshoot user-reported failures. [0004] However, in this way, the user may n...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06F9/54G06F11/36G06F11/32
CPCG06Q10/20G06F9/546G06F9/544G06F11/3636G06F11/327
Inventor 罗斯彬
Owner CHINA CITIC BANK
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