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Online inquiry consultation control method, doctor client and doctor workstation server

A technology of doctor workstation and control method, which is applied in the field of Internet medical care, can solve the problems of wearing crowns and wearing clothes, increasing the difficulty of doctors' services, etc., and achieve the effect of increasing customer viscosity, reducing communication costs and doctors' consultation difficulties, and increasing customer groups

Pending Publication Date: 2021-06-04
TAIKANG LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, registered users often hope that their family members or other relatives can also enjoy consulting services. In this way, when the patient is not a registered user but a relative, the prior art lacks the same user interface or tool as a registered user. The technical means of providing consultation services for relatives of registered users, doctors cannot timely and accurately obtain the information of relatives of registered users and provide remote consultation services, which increases the difficulty of doctors' services, and even more seriously, there will be problems with false crowns, leading to medical accidents

Method used

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  • Online inquiry consultation control method, doctor client and doctor workstation server
  • Online inquiry consultation control method, doctor client and doctor workstation server
  • Online inquiry consultation control method, doctor client and doctor workstation server

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Embodiment Construction

[0033] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention more clear, the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.

[0034] An embodiment of the present invention provides an online consultation and consultation control method, which is applied to an online consultation and consultation system. Such as figure 1 As shown, the online medical consultation system is structured by four levels: client application, Internet middle platform, data layer and underlying service. Among them, the Internet middle platform provides patient service, order service, message service, health record service, instant messaging service etc. The patient client and the doctor client use the API provided b...

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PUM

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Abstract

The invention discloses an online inquiry consultation control method, a doctor client and a doctor workstation server, and the method comprises the steps: monitoring a first switching doctor seeing person message sent by a patient client in a consultation process, wherein the first switching doctor seeing person message indicates to switch the current doctor seeing person to a designated doctor seeing person; querying a health file of the designated doctor seeing person according to the designated doctor seeing person ID carried in the first switching doctor seeing person message, wherein the health file comprises basic information and personal health information of the doctor seeing person; and sending a second switching doctor seeing person message to the doctor client, and triggering the doctor client to update the health file of the current doctor seeing person in the current doctor seeing person consultation interface to the health file of the designated doctor seeing person. According to the invention, when the doctor seeing person is not a registered user, a doctor can timely and accurately know the condition of the doctor seeing person, so that the doctor can make a correct illness state judgment result, and medical accidents are avoided.

Description

technical field [0001] The invention relates to the field of Internet medical technology, in particular to an online consultation and consultation control method based on patient switching, a doctor client and a doctor workstation server. Background technique [0002] This section is intended to provide a background or context to embodiments of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] With the popularization of the Internet, the new consultation method of Internet + medical treatment has gradually been accepted by the majority of users. The customer initiates a consultation with the doctor online, and the doctor conducts one-on-one graphic chat with the customer, and can obtain the customer's name, age and other basic information and health records, and analyze the customer's condition and issue a prescription based on this information. The doctor completes the consultation...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H80/00G16H10/60G06F16/23
CPCG16H80/00G16H10/60G06F16/23
Inventor 王万里
Owner TAIKANG LIFE INSURANCE CO LTD
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