Power grid fault repair-return visit system based on RPA technology

Abstract

In order to solve the problem that power grid fault repair is inconvenient, the invention provides a power grid fault repair-return visit system based on an RPA technology, and the system is composed of a business end system and a client end system, and is provided with an RDIF identity card. When the electric equipment breaks down, a user can inform an electric power department of a fault code call; a user can directly go to an electric power department / power grid business hall by carrying an RDIF identity card, and the equipment provided by the invention automatically acquires power consumption information, fault codes and power consumption data before a fault, and then prints a format text of pre-filled information through a printer. And the consumer manually confirms the content of the format text printed with the pre-filling information, fills in supplementary data, and obtains the text which is manually filled and confirmed. The learning cost of special personnel such as the old and the like using intelligent equipment is reduced.

Description

technical field [0001] The invention belongs to the technical field of RPA, and is especially suitable for the field of power grid repair / maintenance technology, specifically a power grid fault repair-return visit system based on RPA technology. Background technique [0002] With the rapid development of our country, electrical equipment and electricity consumption have shown geometric growth, especially during the peak period of electricity consumption that has repeatedly broken new highs, circuit faults have also shown an increasing trend, and grid fault repair reports have also increased. [0003] However, when the majority of users report for repairs, it is often difficult to clearly explain the cause of the fault, resulting in maintenance personnel being unable to understand the actual fault state at the first time, and delaying the timing of repairs. In addition, due to manual reporting, there are also intensive repairs in a certain period of time, which take up time, ...

AI Technical Summary

Problems solved by technology

However, due to some objective reasons, some elderly people cannot enjoy the convenience brought by smart life. Whether it is to call for repairs or go to the business hall of the power system to handle the repair business, it will be more difficult.

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