Card retaining processing method and device, bank equipment and storage medium
A processing method and equipment technology, applied in the field of financial services, can solve problems such as stealing account funds, and achieve the effect of ensuring the security of account funds and the security of account funds
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Embodiment 1
[0037] figure 1 It is a schematic flowchart of a card swallowing processing method provided by Embodiment 1 of the present invention, and this embodiment of the present invention is applicable to the situation of card swallowing processing. The method in the embodiment of the present invention can be executed by a card swallowing processing device, which can be realized by software and / or hardware, and can generally be integrated into a bank device or a terminal device. refer to figure 1 The card swallowing processing method of the embodiment of the present invention specifically includes the following steps:
[0038] Step S110 , when detecting the prompt message that both card swallowing and card withdrawal failed, determine whether the bank equipment satisfies the preset state.
[0039] Specifically, when the bank equipment fails to swallow or return the card during the process of processing the card business, and the card is always in the card reader, the card reader will...
example 1
[0049] Example 1: The method of reporting the loss of the bank card when a card jam occurs
[0050] 11) During the processing of the card business, the card needs to be returned, and many attempts to return the card have failed.
[0051] 12) Swallowing the card is executed, and multiple attempts to swallow the card fail.
[0052] 13) Ask the customer not to leave the financial equipment, and inform the operator of the contact information, and ask the customer to contact the operator immediately for processing.
[0053] 14) If the administrator cannot be contacted, or if it is an off-line financial device, or the current time is not in the working period, obtain the bank card information, and initiate the "report the loss of the bank card" service to the banking business host.
[0054] 15) If the report of the loss of the bank card is successful, it will prompt that the report of the loss of the bank card is successful, and the customer can leave the financial device. Otherwi...
example 2
[0055] Example 2: Safe handling method for changing the identity verification method when jamming occurs
[0056] 21) If the card needs to be withdrawn during the processing of the card business, if multiple attempts to withdraw the card fail, the card will continue to be swallowed, and multiple attempts to swallow the card will fail.
[0057] 22) If the card jam problem is not resolved within the preset time, the bank card information is obtained, and the service of "changing the bank card verification method" is initiated to the banking business host.
[0058] 23) If the "change bank card verification method" business is successfully executed, the customer is prompted to leave the financial device; otherwise, the customer is required to take other security measures before leaving the financial device, such as changing the password while ensuring safety, or requiring the customer to leave the financial device. Transfer the funds in the bank card to other accounts for safekeep...
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