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Museum equipment operation and maintenance management method, device and system

An operation and maintenance management and museum technology, applied in data processing applications, instruments, resources, etc., can solve problems such as lag, understanding of time-consuming failures, and affecting the efficiency of museum equipment operation and maintenance management. Improve efficiency and improve user experience

Pending Publication Date: 2021-10-01
苏州嘉华计算机系统工程有限公司
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  • Claims
  • Application Information

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Problems solved by technology

[0004] However, the above-mentioned related technologies have the following defects: after the user reports for repair, the customer service personnel need to find the technician who solved the problem and then give feedback to the user. This process is time-consuming and the technician found lags behind in understanding the specific situation of the fault , seriously affecting the efficiency of museum equipment operation and maintenance management

Method used

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  • Museum equipment operation and maintenance management method, device and system
  • Museum equipment operation and maintenance management method, device and system
  • Museum equipment operation and maintenance management method, device and system

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Embodiment Construction

[0056] In order to make the purpose, technical solution and advantages of the present application clearer, the implementation manners of the present application will be further described in detail below in conjunction with the accompanying drawings.

[0057] The embodiment of the museum equipment operation and maintenance management system of the present application will be further described in detail below in conjunction with the accompanying drawings.

[0058] An embodiment of the present application discloses a museum equipment operation and maintenance management system. refer to figure 1 , the museum equipment operation and maintenance management system includes a monitoring management server, an input module, and a museum equipment operation and maintenance management device; the input module is used to obtain the monitoring data obtained by the user when performing preventive maintenance services and send it to the monitoring management server. The received monitoring ...

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Abstract

The invention relates to a museum equipment operation and maintenance management method, device and system, and belongs to the field of equipment operation and maintenance management. The method comprises the steps of: obtaining a fault repair request of a current user for current equipment; performing user authentication on the identification information of the current user according to the fault repair request; after the authentication is passed, obtaining a target technician according to the geographical location information and a preset search mechanism; obtaining monitoring information of the current equipment according to the identification information of the current equipment, sending the monitoring information of the current equipment, the fault information of the current equipment and the geographical location information of the current equipment to the target technician, and sending a judgment instruction; obtaining maintenance strategy information based on the response of the target technician to the judgment instruction, a fault type selection operation performed on an operation end of the target technician and a mapping relation table in a preset judgment mechanism; and feeding back the maintenance strategy information to the current user. According to the application, the museum equipment operation and maintenance management efficiency can be improved.

Description

technical field [0001] The present application relates to the field of equipment operation and maintenance management, in particular to a museum equipment operation and maintenance management method, device and system. Background technique [0002] At present, the operation and maintenance management for museum equipment is mainly for the operation and maintenance services of hosts and storage systems, mainly including: daily monitoring of server hosts and storage devices, monitoring of equipment operating status, troubleshooting, etc. [0003] The operation and maintenance management of existing museum equipment mainly adopts the method of fault on-site operation and maintenance services. The operation process is as follows: patrol personnel regularly perform preventive maintenance services, and through this service, check in time to find hidden faults and form equipment monitoring information storage Among them, the preventive maintenance service includes the inspection of...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q10/06
CPCG06Q10/20G06Q10/06311
Inventor 冯辰浩吴金男章俊华吕中华
Owner 苏州嘉华计算机系统工程有限公司
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