Intelligent queuing and calling method and device, electronic equipment and medium

An intelligent and factor-based technology, applied in the field of electronic equipment and media, devices, and intelligent queuing and calling methods, can solve problems such as the number of windows, imperfect service methods, and simple algorithms, so as to avoid premature and local convergence, reduce waiting time, Improve the effect of global search ability

Pending Publication Date: 2022-02-18
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
View PDF0 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, the domestic queuing and calling system has been used for many years, the number of windows and service methods are not perfect, and the algorithm is simple, requiring manual adjustment by the lobby manager

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Intelligent queuing and calling method and device, electronic equipment and medium
  • Intelligent queuing and calling method and device, electronic equipment and medium
  • Intelligent queuing and calling method and device, electronic equipment and medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0041] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. It should be understood, however, that these descriptions are exemplary only, and are not intended to limit the scope of the present disclosure. In the following detailed description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments of the present disclosure. It may be evident, however, that one or more embodiments may be practiced without these specific details. Also, in the following description, descriptions of well-known structures and techniques are omitted to avoid unnecessarily obscuring the concept of the present disclosure.

[0042] The terminology used herein is for the purpose of describing particular embodiments only, and is not intended to be limiting of the present disclosure. The terms "comprising", "comprising", etc. used herein indicate the presence of stated features, st...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention provides an intelligent queuing and calling method, and relates to the technical field of artificial intelligence. The method comprises the following steps: S1, presetting a queuing and calling model containing m customers and n windows, and initializing a pheromone matrix, an optimal path rule and the total number of ants according to the queuing and calling model; s2, performing loop iteration by using an ant colony optimization algorithm, judging whether the current number of iterations is smaller than a preset maximum number of iterations, if so, performing the steps S3-S5; otherwise, ending the ant colony iteration; s3, under the current iteration frequency, calculating the transition probability that the kth ant selects the jth window for the ith customer; s4, performing pairing execution on the ith customer and the jth window according to the transition probability, and updating the consumption state of the jth window; and S5, repeating the steps S3 to S4 until all ants complete pairing of the customer and the window, and updating the pheromone matrix. The invention further provides an intelligent queuing and calling device, equipment, a storage medium and a program product.

Description

technical field [0001] The present disclosure relates to the technical field of artificial intelligence, in particular to an intelligent queuing and calling method, device, electronic equipment and medium. Background technique [0002] Under the current background of the fourth industrial revolution characterized by digitalization and intelligence, bank outlets are developing towards intelligence, efficiency, and openness, and the counter business is gradually replaced by electronics. The only channel has higher and higher requirements for halls and service windows. In the highly competitive market segment, service quality has gradually become the core element of competition. [0003] At present, the domestic queuing and calling system has been used for many years, the number of windows and service methods are not perfect, and the algorithm is simple, requiring manual adjustment by the lobby manager. Therefore, how to find an efficient and appropriate queuing algorithm or ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00G06N3/00
CPCG07C11/00G06N3/006G07C2011/04
Inventor 裴云曼李文利杜青任雁飞
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap