Log-in based communications plus two data types

Abstract

A multimedia collaboration system that integrates separate real-time and asynchronous networks—the former for real-time audio and video, and the latter for control signals and textual, graphical and other data—in a manner that is interoperable across different computer and network operating system platforms and which closely approximates the experience of face-to-face collaboration, while liberating the participants from the limitations of time and distance. These capabilities are achieved by exploiting a variety of hardware, software and networking technologies in a manner that preserves the quality and integrity of audio / video / data and other multimedia information, even after wide area transmission, and at a significantly reduced networking cost as compared to what would be required by presently known approaches. The system architecture is readily scalable to the largest enterprise network environments. It accommodates differing levels of collaborative capabilities available to individual users and permits high-quality audio and video capabilities to be readily superimposed onto existing personal computers and workstations and their interconnecting LANs and WANs. In a particular preferred embodiment, a plurality of geographically dispersed multimedia LANs are interconnected by a WAN. The demands made on the WAN are significantly reduced by employing multi-hopping techniques, including dynamically avoiding the unnecessary decompression of data at intermediate hops, and exploiting video mosaicing, cut-and-paste and audio mixing technologies so that significantly fewer wide area transmission paths are required while maintaining the high quality of the transmitted audio / video.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS [0001] The present application is a Continuation of U.S. patent application Ser. No. 09 / 702,737 filed Nov. 1, 2000, which is a Continuation of U.S. patent application Ser. No. 08 / 994,848, filed Dec. 19, 1997, now U.S. Pat. No. 6,237,025, which is a continuation of U.S. patent application Ser. No. 08 / 660,461, filed Jun. 7, 1996, now U.S. Pat. No. 5,802,294, which is a continuation of U.S. patent application Ser. No. 08 / 131,523, filed Oct. 1, 1993, now U.S. Pat. No. 5,689,641, the disclosures of which are incorporated herein by reference. [0002] This application is also related to U.S. patent application Ser. No. ______ filed Oct. 28, 2005 (Attorney Docket No. CA1420); U.S. patent application Ser. No. ______ filed Oct. 28, 2005 (Attorney Docket No. CA1421); U.S. patent application Ser. No. ______, filed Oct. 28, 2005 (Attorney Docket No. CA 1422); and U.S. patent application Ser. No. ______ filed Oct. 28, 2005 (Attorney Docket No. CA 1423). [000...

AI Technical Summary

Benefits of technology

"The present invention is a new system that combines computer hardware, software, and communications technologies to create a multimedia collaboration system. This system allows for real-time and asynchronous interactions between users through desktop teleconferencing and multimedia mail. It also integrates high-quality audio and video capabilities with data conferencing, sharing, and manipulation capabilities. The system can be easily integrated into existing enterprise networks and is scalable to very large environments. It is intuitive to use and accommodates various levels of media-handling capabilities. The invention achieves the benefits of face-to-face collaboration and makes it possible to leverage existing infrastructure to the maximum extent possible."

Problems solved by technology

However, before making a decision to buy or sell, he or she will frequently need to discuss the information with other experts, who may be geographically dispersed, and with the client.

As discussed below, prior art desktop videoconferencing systems provide, at best, only a partial solution to the challenges of distributed collaboration in real time, primarily because of their lack of high-quality video (which is necessary for capturing the visual cues discussed above) and their limited data sharing capabilities.

Similarly, telephone answering machines, voice mail, fax machines and conventional electronic mail systems provide incomplete solutions to the problems presented by deferred (asynchronous) collaboration because they are totally incapable of communicating visual cues, gestures, etc and, like conventional videoconferencing systems, are generally limited in the richness of the data that can be exchanged.

However, such dedicated videoconferencing systems (and extensions thereof) do not effectively leverage the investment in existing embedded information infrastructures—such as desktop personal computers and workstations, local area network (LAN) and wide area network (WAN) environments, building wiring, etc.—to facilitate interactive sharing of data in the form of text, images, charts, graphs, recorded video, screen displays and the like.

Thus, while such systems may be useful in limited contexts, they do not provide the capabilities required for maximally effective collaboration, and are not cost-effective.

While such systems are capable of processing, combining, and recording audio, video and data locally (i.e., at the desktop), they do not adequately support networked collaborative environments, principally due to the substantial bandwidth requirements for real-time transmission of high-quality, digitized audio and full-motion video which preclude conventional LANs from supporting more than a few workstations.

64-90), such systems have not yet solved the many problems inherent in any practical implementation of a scalable collaboration system.

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