System and method for analyzing and managing business performance

Abstract

A system and method for analyzing and managing business performance by designing and evaluating the performance of a business process model comprising a flow of business tasks and artifact sources that generate business artifacts. Business processes may be parsed to identify transformation opportunities meeting transformation conditions specified in a transformation knowledge. One or more identified transformation opportunities may be adopted, and parts of the process may be transformed according to transformation rules specified in a transformation knowledge. Analytics and computer simulation may be employed to evaluate business performance metrics of each of said transformed business processes. Iterative changes may be made to said business processes to manage business performance, reiterating transformation and evaluation steps until a satisfactory business process model is obtained. The resulting output is finally produced as a business process model in machine-readable format and can be deployed to a business environment.

Description

BACKGROUND OF THE INVENTION [0001] 1. Field of the Invention [0002] The present invention relates to the analysis and management of business performance and, more particularly, to a system and method for analyzing and managing business process performance. The invention identifies business process transformation opportunities of current business processes and applies business transformation patterns by referring to stored knowledge. The thus transformed business processes have superior performance in terms of key business performance indicators such as shorter process cycle time, higher process throughput, lower process cost, or combinations of the above. [0003] 2. Background Description [0004] Business process modeling and analysis has been recognized as an effective way for assessing business performance. (See, e.g., M. Laguna and J. Marklund, “Business Process Modeling, Simulation and Design”, Prentice Hall, 2004.) A business process is a flow of business tasks, each requiring ce...

AI Technical Summary

Benefits of technology

[0014] Limitations of current business process modeling and simulation tools may thus be addressed by the present invention. For example, the problem of lack of methods and tools for managing business performance by managing business process performance may be solved by providing users with a business process modeling and transformation tool capable of analyzing the performance and cost of the transformed business process, as described above....

Problems solved by technology

In addition, for applications running on a mainframe computer, the cost for performing certain types of transactions can be charged based on its usage of physical resources such as 10 milliseconds of central processing unit (CPU) time.

Current business process modeling and simulation tools have several limitations.

One such limitation is that it relies on experienced practitioners to manually construct an improved business process using...

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