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Automated performance analysis and failure remediation

a technology of applied in the field of automatic performance analysis and failure remediation, can solve problems such as real-time processing for remediation, and achieve the effect of increasing performance and reducing the amount of service and maintenance activities

Active Publication Date: 2006-07-27
OCE TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The invention provides a system and method for analyzing performance and fixing problems in a way that helps improve performance and reduce maintenance.

Problems solved by technology

The patent describes a system and method for predicting and diagnosing failures in a distributed electronic system using data acquisition and feedback. The system can predict and diagnose failures in real-time by monitoring data from multiple devices and analyzing it using a diagnostic server. The technical problem addressed by the patent is the need for a system to predict and diagnose failures in a distributed electronic system quickly and efficiently.

Method used

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  • Automated performance analysis and failure remediation
  • Automated performance analysis and failure remediation
  • Automated performance analysis and failure remediation

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Embodiment Construction

[0031] The Figures are diagrammatic and not drawn to scale. In the Figures, elements which correspond to elements already described have the same reference numerals.

[0032]FIG. 1 shows an apparatus for processing sheets. The sheets are usually paper documents, but may include any type of sheets for carrying information, e.g. overhead sheets, books, drawings, etc.

[0033] The apparatus 1 has a printer unit 130 which includes an electro-photographic processing section known per se, in which a photoconductive medium is charged, exposed (e.g. via an LED array) in accordance with digital image data. The medium is developed with toner powder, and thereafter the toner image is transferred and fixed on an image support, usually a sheet of paper. Alternatively the image may be generated by ink, wax, etc. A stock of image supports in different formats and orientations is available in a supply section 140. The image supports with the toner image are transported to the finishing and delivery sec...

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Abstract

A service diagnosis tool for performance analysis and failure remediation of electromechanical devices, e.g. printers or copiers. The tool communicates with an actual device of a specific type, and accesses data from a knowledge data set containing knowledge relating to properties of devices of the specific type, a device data set and a history data set. The device data set contains parameters of the actual device, the parameters including actual error data indicating errors that occurred in an actual period. The historical data includes historical error data of the actual device relating to errors, performance and/or remediation that occurred before the actual period. The tool has a calculation unit for analyzing and combining data from the data sets for generating a prioritized item list indicative of remedial steps to be executed. The items in the list relate to performance and/or failure of the actual device, and are organized according to priority rules.

Description

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Claims

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Application Information

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Owner OCE TECH
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