Rule-based prioritization of social data

Inactive Publication Date: 2015-01-22
SALESFORCE COM INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This approach proactively prioritizes social data, ensuring users focus on the most critical information by applying persistent rules to the feed, reducing the likelihood of missing important updates and enhancing the efficiency of information retrieval in busy database environments.

Problems solved by technology

Some embodiments may only partially address some deficiencies or just one deficiency that may be discussed in the disclosure, and some embodiments may not address any of these deficiencies.

Method used

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  • Rule-based prioritization of social data
  • Rule-based prioritization of social data
  • Rule-based prioritization of social data

Examples

Experimental program
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Embodiment Construction

[0022]The present invention provides systems and methods for social data analysis and ranking elements in a feed, and more particularly for proactively prioritizing social data based on persistent rules. The various embodiments are particularly useful in an on-demand multi-tenant database and / or application service.

General Overview

[0023]Systems, apparatus, and methods are provided for implementing enterprise level social and business information networking Such embodiments can provide more efficient use of a database system. For instance, a user of a database system may not easily know when important information in the database has changed, e.g., about a project or client. Embodiments can provide stories about such changes and other events, thereby keeping users informed.

[0024]By way of example, a user can update a record (e.g., an opportunity such as a possible sale of 1000 computers). Once the update has been made, a story about the update can then automatically be sent (e.g., in ...

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Abstract

A method of prioritizing feed items based on rules is provided. User input establishes one or more rules to prioritize a feed item, wherein at least one of the one or more rules incorporates the input data. Such user input may include user-created data or feed metrics. The one or more rules may be weighted. Additional user input configures one or more message cues. A plurality of feed items are prioritized based on the one or more rules. The plurality of feed items are associated with a plurality of feeds, wherein each feed is associated with an object stored in a database system. The plurality of feed items are then displayed in combination with the one or more message cues to a plurality of users of the database system.

Description

PRIORITY AND RELATED APPLICATION DATA[0001]This application is a continuation to co-pending and commonly assigned U.S. patent application Ser. No. 13 / 112,805 titled, “RULE-BASED PRIORITIZATION OF SOCIAL DATA,” by Fischer et al, filed May 20, 2011, which claims priority to U.S. Provisional Application No. 61 / 346,839, entitled “METRICS BASED ACCESSING OF SOCIAL THREADS AND RULE BASED PRIORITIZATION OF SOCIAL DATA,” filed on May 20, 2010, by Ronald F. Fischer, and U.S. Provisional Application No. 61 / 354,638, entitled “METHODS AND SYSTEMS FOR PROVIDING A SECURE ONLINE FEED IN A MULTI-TENANT DATABASE ENVIRONMENT,” filed on Jun. 14, 2010, by Steve Slater, the contents of which are incorporated herein by reference in their entirety.COPYRIGHT NOTICE[0002]A portion of the disclosure of this patent document contains material which is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as...

Claims

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Application Information

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Patent Type & AuthorityApplications(United States)
IPC IPC(8): G06F17/30H04L29/08
CPCH04L67/10G06F17/3053G06F17/30516G06Q10/00G06Q50/01H04L67/025H04L67/18G06F16/24568G06F16/24578H04L67/52
InventorFISCHER, RONALD F.SLATER, STEVE
OwnerSALESFORCE COM INC