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Flexible intelligent queuing management method and system

A queuing management and mobile technology, applied in the field of control, can solve the problems of lack of sufficient understanding of the real-time status of the queuing system, low use efficiency, inflexible configuration, etc., to achieve good practicability and operability, high use efficiency, good mobility

Inactive Publication Date: 2008-01-23
武汉市奥拓智能科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to provide a flexible and efficient mobile intelligent queuing management method and system to overcome the inflexible configuration in the prior art and the lack of sufficient understanding of the real-time working status of the queuing system by operators. The disadvantage of low efficiency

Method used

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  • Flexible intelligent queuing management method and system
  • Flexible intelligent queuing management method and system
  • Flexible intelligent queuing management method and system

Examples

Experimental program
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Embodiment 1

[0045] According to FIG. 2 , the present invention includes a main number machine 1 , a call and display group 2 and a handheld device 3 .

[0046] As shown in Figure 2, the call and display group 2 includes m pagers 21 and the corresponding bar screens 22 of the m pagers 21, and a main display screen 23. The handheld device 3 includes a queuing management module 30 for queuing management. Through wireless information interaction between the module 30 and the main number machine 1, the setting, service and monitoring of the queuing system are completed. In the present invention, the handheld device 3 can use PDA (Personal Digital Assistant), PPC (Pocket PC Pocket computer), Handheld PC (handheld computer), Table PC (panel computer), smart phone and other handheld embedded computer equipment, in each embodiment of the present invention, handheld device 3 is all with PDA as example.

[0047] Specifically, as shown in Figure 3, the queuing management module 30 includes a main con...

Embodiment 2

[0115] According to Fig. 8, the main difference between this embodiment and embodiment 1 is:

[0116] 1. In this embodiment, multiple handheld devices 3 are included, and the main number machine 1 communicates with the multiple handheld devices 3 through a wireless network connection.

[0117] 2. Set corresponding priorities for multiple handheld devices 3. This priority setting can be preset in each handheld device 3, or it can be based on the priority list of the main number machine for different applications of handheld devices 3 Item definition to update priority.

[0118] The structure, principle, and control method of this embodiment are the same or similar to those described in Embodiment 1, and will not be repeated here.

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PUM

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Abstract

A maneuvering intelligent queuing management method and system related to control are provided, which comprises a main number printing machine and a calling and display group. The calling and display group comprises at least a calling device. The invention is characterized in that: it also comprises at least a portable device that is composed of a queuing management module; the queuing management module interacts with the main printing machine via wireless information, so as to complete the configuration, service and monitor of the queuing system. The method of the invention is: A) the portable device sends command or data to the main number printing machine; B) the main number printing machine completes corresponding operation according to the command or data, or; A) the main number printing machine sends command or data to the portable device and the latter displays relevant information; the main number printing machine returns a TCP / IP data package containing processing result to the portable device. Therefore, the invention has excellent flexibility, high efficiency, excellent practicality and maneuverability.

Description

technical field [0001] The invention relates to control, in particular to a mobile intelligent queuing management method and system. Background technique [0002] The intelligent queuing system currently in use includes wired intelligent queuing system and wireless intelligent queuing system, commonly known as "queuing machine", as shown in Figure 1, the existing queuing system includes the main number machine 1', call and display group 2' , and a backstage PC3', the main calling machine 1' communicates with the call and display group 2', generally speaking, the call and display group 2' includes zero to a plurality of main display screens 23' and at least one pager 21 ', each pager 21' can be equipped with zero or one bar screen 22', as shown in Figure 1, the call and display group 2' contains m pagers 21', m bar screens 22' and a main Display 23'. [0003] As shown in Figure 1, the main number machine 1' includes a host module 11' and a communication processing module 12...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00
Inventor 王昊翔周拥
Owner 武汉市奥拓智能科技有限公司
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