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Information display output system, output control method and output control server

A technology of output control and information output, applied in the direction of instruments, special data processing applications, electrical digital data processing, etc., can solve the problems of poor user perception and low efficiency, save the time of oral communication, improve efficiency, enrich The effect of business-related information

Inactive Publication Date: 2010-06-23
CHINA MOBILE COMM CORP TIANJIN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Embodiments of the present invention provide an information display and output system, an output control method, and an output control server to solve the problems of inefficient processing and poor user perception in the service process that needs to be completed by the user

Method used

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  • Information display output system, output control method and output control server
  • Information display output system, output control method and output control server
  • Information display output system, output control method and output control server

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Embodiment Construction

[0030] In the service industry that requires users to participate in the completion of the business, it often requires multiple language exchanges between service personnel and users to confirm information and introduce business-related information, which takes a long time, is inefficient, and the user experience is not good. The embodiment of the present invention solves the above-mentioned problem by outputting the display page information including the information that needs to be confirmed or provided to the user to the display terminal visible to the user handling the business when the service personnel handles business for the user through the computer.

[0031] In the following, an embodiment will be introduced in detail based on the above-mentioned inventive principles of the present invention to elaborate and describe the main realization principles of the method of the present invention in detail.

[0032] Please refer to the attached figure 1 , is a schematic diagra...

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Abstract

The invention discloses an information display output system, an output control method and an output control server, which aim at solving the problems of poor sensing effect of users and low efficiency during processing in the service process requiring users to participate and complete. The system comprises a first output control server, a first display terminal, a second output control server and a second display terminal, wherein the first output control server is used for outputting first information to be displayed and is used for sending second information related to the first information and template marks corresponding to the second information, the first display terminal is used for displaying the first information output by the first output control server, the second output control server is used for receiving the second information sent out by the first output control server and the template marks corresponding to the second information, finding corresponding templates in the template base according to the received template marks, synthesizing the received second information and the found templates into display page information and outputting the synthesized display page information, and the second display terminal is used for displaying the display page information output by the second output control server.

Description

technical field [0001] The invention relates to the technical field of image display, in particular to an information display output system, an output control method and an output control server. Background technique [0002] In many service industries that require user participation, such as banking business halls, communication operator business halls, etc., service personnel usually log in to the business support system through a PC terminal to obtain the information needed to handle the business, and ask the user or ask the user The user fills in the form to obtain the information that must be provided by the user among the information needed to handle the business, enters the above information into the business support system through the PC terminal, and confirms the information through multiple oral communications with the user. In addition, in the process of handling business by the user, service personnel are often required to introduce relevant information to the us...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
Inventor 邢玉成孙憬超杨树起槐秋媛
Owner CHINA MOBILE COMM CORP TIANJIN
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