High-performance question response recording system and usage method thereof

Abstract

The invention provides a high-performance question response recording system and a usage method thereof. The high-performance question response recording system comprises a database, a questioning and answering assignment module, a plurality of digital processing devices, wherein the database is arranged in a server; the questioning and answering assignment module is linked with the database; the plurality of digital processing devices are arranged on a network terminal and used for personnel users to enter the questioning and answering assignment module. The usage method of the high-performance question response recording system comprises the following steps of: A, establishing personnel data in the database for the questioning and answering assignment module to judge logging personnel users; B, when the personnel users enter a dedicated operation interface of the questioning and answering assignment module, inspecting the information and the state of questions, and selecting questioning objects to send the questions with answering time limit; C, when the questioning objects enter the dedicated operation interface, inspecting the information and the state of the questions to answer the questions; and D, after questioning personnel receive the answers of the questions, selecting to click evaluation options according to answering contents to finish the questioning and answering assignment of the questions or continuously carry out the questioning and answering assignment of the questions by sending the answers of the questions back.

Description

technical field [0001] The invention relates to a high-performance question answering recording system and usage. Background technique [0002] In order to handle a large number of business cases and ensure the quality and efficiency of the company's business execution, general companies usually divide the company's business into several departments according to the type of business, and use personnel from different professional fields to handle them in a division of labor and cooperation. Various problems that arise during the implementation process. When the handler hands over the company's business to the undertaker, since the business matters that the handler is responsible for will be involved, if the location of the handler and the undertaker is far away, they will often be contacted by phone or email. To judge and deal with follow-up company business and problems. However, the above-mentioned telephone communication method is not easy to keep records for future refe...

AI Technical Summary

Problems solved by technology

[0005] The above-mentioned ERP system is mainly used for order management purposes. Therefore, only the contractors involved in handling the company's business such as inventory, maintenance, and orders of products and parts, and ordinary personnel have little contact with the ERP system, and the ERP system needs to be passed through Course learning, to get familiar with the operation interface of the system, it is not easy to popularize for general personnel to use, so that some personnel will still use the traditional telephone or email to communicate with each other, resulting in the above-mentioned communication problems Still can't effectively improve

[0006] Secondly, although the ERP system can be viewed simultaneously by personnel located in the two places, and the data is updated and corrected, in the aforementioned process, if there is any problem, it is still necessary to contact frequently by phone, and it is difficult to clarify the responsibility for the situation.

And to meet the conditions of synchronous operation, the personnel located in the two places need to use the ERP system at the same time. If one of the personnel cannot use the ERP system, the other personnel still needs to contact by phone or email to inform the update or correction content. The above-mentioned problems will also occur in this contact method

[0007] In addition, when the above-mentioned processing personnel need to hand over the company's business to multiple contractors, it is extremely time-consuming to contact each contractor individually by phone; as for group contact via email, it will make the contact object unclear. In addition, it is difficult for the interviewee to clarify the job responsibilities and scope, and it takes more time to explain and explain the company's business content

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