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Customer tracking service method and customer tracking service system for website

A user and website technology, applied in the field of website customer tracking service method and system, to achieve the effect of improving efficiency and reducing the time for searching information

Inactive Publication Date: 2012-12-05
DALIAN YICHUANG TIANDI TECH DEV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, there is no method to track customer access records and comprehensively analyze user needs on the Internet. The traditional method is to analyze the user's viscosity and dependence on the website based on the ratio of the user's PV to IP. This analysis is all for this website. , or for a channel of the site, rather than for a single user

Method used

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  • Customer tracking service method and customer tracking service system for website

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Embodiment Construction

[0028] The present invention will be described in detail below in conjunction with the accompanying drawings and embodiments.

[0029] I. Overview:

[0030] According to this system or method, the website owner can well know what the user is doing, and then pop up a page to give the user appropriate help according to the content of the user's browsing page.

[0031] Please refer to figure 1 , the system is divided into 9 modules: timing module, tracking and recording module, front-end detection module, central rule processing module, page address comparison database, result statistics module, data storage module, demand matching module and help pop-up page module.

[0032] 2. Module description: (including process)

[0033] Timing module: Calculate the time for each user to log in to the website, and you can set the detection period interval, such as once every 5 seconds, and every 5 seconds, the timing module will send a command to the foreground detection processing module...

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PUM

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Abstract

The invention discloses a customer tracking service method and a customer tracking service system for a website. The system comprises a timing module, a tracking recording module, a foreground detection module, a central rule processing module, a page address comparison database, a result counting module, a data storage module, a demand matching module and a page pop-up assisting module. By the system and the method, some pieces of hot information and professional information are set and then directly transmitted to a user who needs the information, so time for searching data by the user is reduced; and by behavior analysis, the data which is wanted and needed most by the user is transmitted to the user, so efficiency is improved.

Description

technical field [0001] The invention relates to the field of Internet information processing, in particular to a customer tracking service method and system for websites. Background technique [0002] At present, there is no method to track customer access records and comprehensively analyze user needs on the Internet. The traditional method is to analyze the user's viscosity and dependence on the website based on the ratio of the user's PV to IP. This analysis is all for this website. , or for a certain channel of the website, rather than for a single user. Contents of the invention [0003] Purpose of the invention: to provide a customer tracking service method for a website to overcome the deficiencies in the prior art. [0004] Technical solution: provide a customer tracking service method for a website, including the following steps: [0005] Step A. The timing module calculates the duration of each user's login to the website, and every other detection duration, t...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F17/30
Inventor 郭建新
Owner DALIAN YICHUANG TIANDI TECH DEV