Graphical editing and debugging system of automatic answer system

An automatic answering system and debugging system technology, applied in the fields of automatic chatting, calling, and answering, can solve the problems of no display filtering function, inability to debug complex problem matching conditions, and inability to provide complex content graphical simulation debugging functions, etc., to achieve development The effect of helping and satisfying needs

Inactive Publication Date: 2012-04-25
张德长
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] 2. Unable to debug complex problem matching conditions
[0009] 3. No display filter function
[0011] 4. Cannot provide graphical simulation debugging function for complex content
Existing systems cannot provide full-scale graphical simulation and debugging functions for various digital content such as text, pictures, and videos input by users

Method used

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  • Graphical editing and debugging system of automatic answer system
  • Graphical editing and debugging system of automatic answer system
  • Graphical editing and debugging system of automatic answer system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0110] Example 1: How to implement flowchart compilation and simulation debugging We first list the user input and responses of the entire dialog, and then describe the running process dialog process 1 in detail:

[0111] 1st conversation:

[0112] User input: hello

[0113] Automatic answer: Hello, I am the boss's e-commerce assistant, how can I help you?

[0114] Enter 1 to check whether the product is in stock,

[0115] Enter 4 shipping inquiries.

[0116] 2nd conversation:

[0117] User input: 1

[0118] Automatic answer: please specify baby:

[0119] 1. Please enter the baby name,

[0120] 2. Please enter the address (URL) of the baby web page.

[0121] 3rd dialogue:

[0122] User input: South Korea

[0123] Automatic response: The following are the products you can choose

[0124]

[0125] Enter 4 to inquire about postage

[0126] Below we describe the entire process in detail.

[0127] 1. We use the graphical editing module 101 to edit the entire process,...

Embodiment 2

[0145] Example 2: Reusable flowcharts require customers to enter the same information

[0146] We first list the user input and responses for the entire dialog, and then detail the flow of operations

[0147] Dialogue process 2:

[0148] ...the user wants to check the availability of the item

[0149] 1st conversation:

[0150] Automatic answer: please specify baby:

[0151] 1. Please enter the baby name,

[0152] 2. Please enter the website address (URL) of the baby page.

[0153] 2nd conversation:

[0154] User input: South Korea

[0155] Automatic response: The following are the products you can choose, please continue to choose the style

[0156]

[0157] 3rd dialogue:

[0158] User input: green

[0159] Automatic response: The following are the products you can choose

[0160]

[0161] Dialogue process 3:

[0162] ...the user wants to check the availability of the item

[0163] 1st conversation:

[0164] Automatic answer: please specify baby:

[0165] ...

Embodiment 3

[0188] Example 3: A reusable flow chart switches horizontally between services

[0189] We first list the user input and responses for the entire dialog, and then detail the flow of operations

[0190] Dialogue process 4:

[0191] 1st conversation:

[0192] User input: hello

[0193] Automatic answer: hello

[0194] ◆Enter 1 to check if the baby is in stock

[0195] ◆Enter 3 to check the baby number

[0196] 2nd conversation:

[0197] User input: 1

[0198] Auto answer:

[0199] ◆Please enter the baby name

[0200] ◆Enter 3 to check the baby number

[0201] It can be seen that in the dialogue process 4, when the user selects "◆Input 1 to check whether the baby is in stock" in the first dialogue, in the second dialogue, it is still possible to ask to switch directly to the first dialogue Another option provided is "◆Enter 3 to query the baby number". Below we explain in detail how to realize the horizontal operation process between businesses.

[0202] We first edit...

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Abstract

The invention provides a graphical editing and debugging system of an automatic answer system, which includes a graphical editing module, a memory module, a node data structure editing module and an edge data structure editing module, wherein the graphical editing module is used for editing a flow diagram by using the conventional graphical editing method, performing initial graphical production and performing graphical editing on information input by a user; the memory module is used for storing a processing logic file being edited at present with decision-making graphics and/or data structure of a tree; the node data structure editing module is used for performing graphical examination and editing on node data structure content selected from the memory module to generate node information; the node information comprises a node index serial number, a question answer and data operation; the edge data structure editing module is used for performing graphical examination and editing on edge data structure content selected from the memory module to generate edge information; and the edge information includes an edge index serial number, a problem matching condition, a front node and a rear node.

Description

technical field [0001] The invention relates to the fields of automatic chatting, calling and answering, in particular to a graphic editing and debugging system of an automatic answering system. Background technique [0002] At present, automatic question answering technology is a very popular research direction in the field of natural language processing. It comprehensively uses various natural language processing technologies to realize effective communication between humans and computers based on natural language. The design of response control logic is the core problem in the development of automatic question answering system, and the response control logic is generally saved and read in the form of files or database tables. [0003] The design of the existing response control logic is mainly in two ways: [0004] First of all, manually writing file scripts and database content is a heavy workload and prone to errors; secondly, writing with the help of graphical editing...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/24G06F17/30
Inventor 张德长
Owner 张德长
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